Social housing management software to transform communities

The success of our work for Birmingham City Council can be seen in the scale and quality of our housing repairs and maintenance across the city, and particularly in the consistently high customer satisfaction scores our teams have achieved.

The system has been integrated with a number of systems including Open Housing, Academy, Orchard and the Juce van tracking solution. MRI's input to the development of the interfaces has been invaluable, both with their support to us and our housing clients. They have extensive knowledge of the social housing sector and systems used within in it.

We are confident their solutions will facilitate our aim to be a community anchor, supporting people and places
to be the best that they can be.

The consultants were very efficient, thorough and professional. Our recent expansion has doubled the amount of stock we now manage to over 5,000 units and the new Housing system has coped with this effortlessly.

Change at this scale is an investment and an important one to get right, first time. Through our selection process and rigorous criteria, Castleton, an MRI software company offered a modern, ‘modular’ and flexible Housing Management system that was not only easy to use but ticked the box for integration with our existing solutions.