Take better care of residents, your organisation and yourself

Take care of residents

Spend less time on tasks and more time listening to your residents and delivering enhanced experiences to keep your residents happy.

Take care of your organisation

Maintain compliance and make smarter decisions with data you can trust, empower your organisation to achieve a sustainable business.

Take care of yourself

Each of our solutions is designed to give you back the precious time you need to rest, recharge, and bring your best self to the job.

Is your system holding you back from delivering better outcomes for the people you serve?

Is your system holding you back from delivering better outcomes for the people you serve?

It’s your vision to truly make a difference – but with so many pressures in the social housing sector, and various obligations and regulations to meet, it’s not easy. As you shape your strategy and bring it to life, it’s frustrating when your software gets in the way.

End the frustration now.

The MRI social housing suite of solutions can support and elevate every aspect of your organisation. From Housing and Tenancy to Property and Asset, from Finance and Accounting to Digital Essentials – we’ve got you covered.

Execute your complete technology strategy for better social housing management

Concept Evolution

Create sustainable communities

Manage the sustainability and quality of your homes to create a thriving community where customers are satisfied and no home is left empty.

Social housing management software

Meet legislative requirements

Leverage comprehensive tools developed specifically for the social housing sector, and maintain compliance proactively and efficiently.

Social housing management software

Save time and money

Streamline time-consuming tasks and reduce admin so your team can focus on what matters most: helping those in need so your community can thrive.

Achieve more with the most connected technology built for housing associations and local authorities

Legislative reporting

Legislative reporting

Report on tenant satisfaction measures with ease 

Spend less time looking for your tenant satisfaction data with MRI Agora Insights – your unified-view dashboard suite that combines key regulatory data in one place. Download a tenant satisfaction report in a few clicks, detailing performance across complaints, antisocial behaviour, asset management and repairs.  

Housing and tenancy management

Housing and tenancy management

Housing and tenancy management

Technology that brings together your residents, their homes, your workforce and the wider community. From housing management, CRM and rent arrears solutions to transparent service charges, we support you with a clear 360 view of your residents and properties.

Finance management

Social housing management software

Finance management

A comprehensive range of options including enterprise, modular and cloud finance systems, along with component accounting and strategic financial modelling. From speeding up year-end processes to longer-term forecasting solutions, we’ve got you covered.

Asset and repairs

Social housing software

Asset and repairs

A comprehensive solution set designed to manage compliance and take a strategic data-driven view of your housing stock, and help you to build a complete, end-to-end repairs & maintenance process to achieve greater customer satisfaction, and safer, smarter, greener homes.

Housing options

Social housing management software

Housing options

Combining practical support and advice with easy-to-use software, allowing you to meet your legal obligations. This solution set helps local authorities and registered providers of social housing to meet their needs around property listings, advertising homes, homelessness, rough sleepers, and case management. We support you to create thriving, safe and connected communities.

Digital essentials

Social housing management software

Digital essentials

By creating resident self-service portals, two-way SMS and electronic signatures, MRI can help speed up your digital strategies, to keep pace with resident demands. Digital-first also means take care of any aspect of your organisation’s most important asset – data. We can help you to digitise document management and provide a secure and scalable platform to store the documents

Managed IT services

build to rent software

Managed IT services

Our team of technology experts, with an in-depth knowledge of the social housing sector, can become an extension to your in-house IT team. We offer a range of managed and hosted services including real-time monitoring, planned maintenance, out of hours cover, daily system checks, upgrades, application support, continuous protection with scalable hosted backup & disaster recovery and more.

Focus on what matters most with a connected technology platform

Create sustainable tenancies and reduce void properties by supporting those at-risk.

MRI Income Analytics

Achieve accuracy in reported numbers and confidence in decision making.

MRI Service Charges

Provide high quality, safe and healthy homes.


MRI Repairs

Manage and report on risk, regulations and auditing.

MRI Asset Management

Create safer communities with better antisocial behaviour and domestic abuse case management.

MRI Safer Communities

Put customers at the heart of your organisation with excellent customer service.

MRI Customer Central

Manage your homelessness outreach services effectively.

MRI Housing Options

Allocate the right homes to those in need.

MRI Allocations
  • Provide
  • Manage
  • Serve

A trusted partner providing end-to-end solutions for a variety of departments

Social housing management software

Housing & Frontline

Protect and support those most at risk

Asset & Repairs

Devise smarter strategies that sustain buildings and keep you compliant

Finance & Accounting

Make data-driven decisions with confidence

IT & Digital

Future Proof your digital investments

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Social Housing

Find out more about MRI’s range of technology solutions designed specifically for social housing providers.

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