A comprehensive offering
Housing management
Complete housing management solutions covering back-office management, accounting, analytics and reporting.
Asset management & accounting
Giving you the tools to manage your housing stock, meet compliance requirements and make data-driven decisions for your properties.
Repairs & maintenance
Full end-to-end repairs management and processing. Including auto-scheduling of jobs, van stock management, voids, planned work and more.
Customer engagement
Ensure that tenant satisfaction is high with our range of customer engagement and community portals, designed for great communication and boosting retention levels.
Delivering greater innovation and better support for housing associations and local authorities
With the recent acquisitions of Orchard and Castleton, MRI has expanded its social housing offering and is able to bring unprecedented domain knowledge to the industry. Our aim is to give social housing providers the tools they need to transform the way they work and improve the everyday experience for their tenants.
Across social housing, leasehold block management, the private rented sector, Build-to-Rent and estate agency organisations, MRI is helping to power digital transformation in the sector, and to deliver modern, client-centric solutions for users that are tenant focused. As social housing and commercial property come together more and more, MRI is best placed to serve such requirements.
Advantages
Includes a range of tenant self service options from which they can monitor rent accounts, make payments and log maintenance requests.
Enables customers to diversify and enter new markets with one integrated suite of multi-discipline software solutions.
Over 40 years' experience in the social housing industry brings close client relationships and the ability to deliver solutions that meet industry requirements.
With 600 employees based across five UK offices, you can be assured that MRI Social Housing is part of a strong development and services infrastructure.
A strong global team with over 1,700 staff in 30 offices across five continents brings peace of mind when it comes to investment and business continuity.
By leveraging combined resources, MRI is in a position to bring even greater scale and innovation to the market.
They understand the housing market, whereas a lot of other providers were just IT specialists.
