Boost leaseholder satisfaction

Operate with greater accuracy and speed of service that delights stakeholders

Save time and money

Leverage technology that helps reduce manual tasks, streamline processes and automate workflows to boost productivity

Increase capacity

Gain time back into your day to invest in relationships, grow your brand and develop new business

block management software

We understand residential block management is complex and challenging

You shouldn’t have to settle for two or three-star service. Leaseholders, residents and committees expect great service, yet many block managers don’t have the right tools to deliver it. Instead, they struggle with software that wastes time, frustrates all involved and management boards and exposes managing agents to risk. If you encounter one or more of these challenges, it’s time to review your software:

  • Incomplete data
  • Slow response times
  • Manual report generation
  • Incorrect service charge demands
  • Frustrated leaseholders
  • Compliance risks
  • Unhappy committees
  • Last-century communication systems
  • Stressed property managers
  • Time-wasting repetitive tasks

Making block management easier

Energy Management Software

Multi-functional, configurable technology

Leverage unmatched depth and breadth of functionality that can be configured with other popular property technology and your existing business systems.

automated processes

Time-saving workflows and automations

Improve business efficiency with faster processes, enabled by highly configurable workflows and automations.

Concept Evolution

Brandable customer self-service web portals

Access on-demand account information, service updates, policies and offers for engaging leaseholders and residents, as well as the latest data and reports for RTM boards.

rural estate management

Mobile, cloud-based operations

Leverage mobile access for property managers on building, maintenance, leaseholder, resident and service data to enable easy working from anywhere and on the go.

Our clients

Key facts

Reduce complexity with all your block management software in one place

Accounting

Agency Software

Accounting

Use the comprehensive functionality and automations to streamline processes and gain tight control of service charge and block accounts.

Property/lease management

Income analytics

Property/lease management

Access estate, block, unit and leaseholder information as well as committee, director and resident data in one place, including records and communications. All this can be done quickly and easily to expedite tasks efficiently.

Facilities management

Agency Software

Facilities management

Manage and monitor any maintenance task whether planned or reactive, including leaseholder/resident communication, supplier performance and cost control.

Site survey app

MRI Asset Management

Site survey app

Create tailored site inspection surveys using our mobile app to allow for up-to-date digital records, raising maintenance requests linked easily to the property management system.

Communication

Developed and supported in the UK

Communication

Automate individual email responses and mass email broadcasts plus SMS messages to make leaseholders aware of debts issues, opportunities and progress.

Self-service portal

Self-service portal

Allow stakeholders to view information, policies, news and noticeboards in a convenient online portal. Invite residents to log into their account to view demands make payments, and report problems.

Health & safety compliance

Save time on daily tasks

Health & safety compliance

Gain peace of mind that buildings are safe and comply with all relevant building safety regulations and ARMA/RICS guidelines with built-in compliance processes, functionality and checks.

Reporting

Cost Effective

Reporting

Produce reports and accounts that you, your team, leasehold committees and directors want quickly, accurately and effortlessly.

Qube PM

Plan ahead for the Golden Thread – The critical role of technology for residential property managers

With the current pressures around managing residential blocks, you have got the tough job of keeping customers constantly updated. And you need to offer transparency, clarity and empathy at all times. In this ebook, we explore how technology can provide a robust foundation for block managers to navigate your safety and compliance requirements.

3 steps to simplify block management

1. Schedule a call

Tell us about the specific challenges you want to solve and we can show you how MRI can help you.

2. Get the solutions you need

Select the package that is right for you and your business.

3. Be the best

Complete your implementation and move on to managing your complexity. You can then deliver great experiences and raise your star rating.

High stakes and complexity make block management a challenging responsibility

That’s why MRI created a suite of software designed to streamline every bit of the operation from service charge budgeting to reporting and everything in between. 

Are your teams struggling to manage mounting caseloads?

Block management software makes the job easier and more efficient – so you can provide a better experience for leaseholders, leaseholder committees/directors and residents, as well as you and your team. You need a solution that delivers:

  • Robust functionality
  • Connectivity to other property technology
  • Intuitive interfaces
  • Self-service portals
  • Flexible reporting
  • Great communication
  • Workflows and automations

With MRI’s block management software, you can deliver everything your stakeholders want and still have time to enjoy building relationships while growing and scaling your business.

Resources

FAQs

What is block management?

What is block management software?

What is the difference between property management and block management software?

What are the core features of block management software?

Does block management software support the Golden Thread?

Does block management software work for service charge reconciliations?

Let's Connect

Residential

Fill in the form to learn more about our innovative cloud-based property management software solution.

By clicking submit, you agree to our terms and conditions and consent to being contacted by MRI Software about our products or services. You can opt-out at any time. Please see our privacy policy for more information about how MRI Software handles your personal information.

Call +44 (0)20 3861 7100 today

Speak to an expert about our block management software