With MRI, you too can grow your leasehold property management business at pace
In the digital age, block management software offers competitive advantages above what was available just a few years ago; the development of new technology has ushered in an era of efficiency and cost-savings – yet many are still struggling with software not suited to the discipline, or are even trying to get by with spreadsheets.
With leaseholders and committees expecting greater service levels than ever before, it is likely that the gap will widen between the property managers that have embraced new technology and those that are failing to benefit from latest advances and new income streams.
As pioneers in residential block management technology, our solutions have allowed some of the leading names in the industry to grow from small enterprises to national brands.
Features & Benefits
- Powerful reporting
- Automated collections
- Financial control
- Self serve portals
- Industry experience
- Excellent support
- Regulatory compliance
- Award winning software
- Proven for mixed-use
Powerful reporting
Powerful reporting
Use the most powerful service charge, demand, debt control and client reporting engines on the market.
Automated collections
Automated collections
Automate processes around service charge and ground rent collections.
Financial control
Financial control
Use built-in accounting functionality to gain tight control of service charge income and property expenditure.
Self serve portals
Self serve portals
Utilise resident/leaseholder portal, offering value-added services and increased revenue streams.
Industry experience
Industry experience
With more than one million leasehold and ground rent units under management, you’ll be talking the same language as the rest of the industry with our widely implemented software.
Excellent support
Excellent support
Spend less time looking for assistance and more time looking after your customers with our industry-leading Client Support.
Regulatory compliance
Regulatory compliance
Have full support for ARMA/RICS guidelines to help with regulatory and compliance concerns.
Award winning software
Award winning software
Trust the supplier of the year, as voted for by the industry multiple times.
Proven for mixed-use
Proven for mixed-use
Stay flexible with a solution that can easily handle mixed-use property management – proven on both residential and commercial assets.
Plan ahead for the Golden Thread – the critical role of technology for residential property managers
With the current pressures around leasehold, you’ve got the tough job of keeping customers constantly updated. And you need to offer transparency, clarity and empathy at all times. In this ebook, we explore how technology can provide a robust foundation for block managers to navigate your safety and compliance requirements.
Resources
How we can help
Core Property Management Database
Our solution is built around a powerful database for recording all estate, block, unit and leaseholder information. Renowned in the market for its logical structure, it also includes a committee, director and resident entity.
Service Charge Excellence
Unrivalled functionality for service charge management – utilised by leading leasehold managers. From fund allocation and setting budgets, through to a comprehensive set of system reports for the most complex requirements.
Reporting Suite
Integrated reporting suite that delivers the exact reports and accounts that you, your team, leasehold committees and directors need. Utilise a unique bi-directional Excel link for syncing and sharing reporting insights.
Demand Suite
Issue demands and statements in line with lease terms, including appropriate section notices, across multiple portfolios in one run with 100% confidence. Output to Word templates and easily use your own branding.
Property Accounting
Fully integrated ledgers help you gain tight control of property income and expenditure. Plus, create and present accounts across every portfolio entity; P&L, balance sheet and trial balance.
Arrears Chasing
Configure your system to issue all demands and statements in a timely, accurate and correct fashion to minimise queries and delays. Grant access to data and enable collaboration with legal teams and third parties.
Banking
Utilise the in-built Direct Debit functionality to offer this method of payment. Upload and automatically reconcile against bank statements, and utilise multiple bank accounts for client fund management.
Site Survey App
A highly configurable app that allows you to create tailored site inspection surveys. Easy to use for property managers allowing them to stay mobile. Eradicate paper-based systems and duplication of data. No need to pay to link to third-party apps.
Mobile Access
Utilise our SaaS option, and benefit from mobile access to key parts of the solution through a responsive task management web app that can be used by everyone involved in property management activities.
Leaseholder Communications
Utilise a range of in-built tools and utilities to make leaseholders aware of issues, obligations and progress. This includes automated emails, mass and segmented email broadcasts plus SMS messages.
Leaseholder and Resident Portals
Combine planned and reactive maintenance operations with the system via the Maintenance Management module. FM jobs and associated expenditure are linked to accounts payable, service charge management, budgets and full property accounts.
Task and Workflow Management
An integrated workflow engine and graphical flow designer help you to quickly impact property and FM processes. Proactive alerts, escalations and approvals help manage the most complex processes within leasehold management.
Procure to Pay
Bring all your P2P processes together under a single platform with intelligent invoice scanning and matching. Record, manage and control the full life cycle of the payment processes across your portfolio.
Document Management
Achieve one controlled documentation set across your property management operations, with the flexibility to store any document type. Choose a fully integrated option, or choose to link to your own system.
Our Clients
Key Facts
Our block management software is trusted by more than 60 ARMA members
Winners of Industry Supplier of the Year
Residential units are managed globally using an MRI solution
Resources
What is block management?
What is block management software?
What is the difference between property management and block management software?
What are the core features of block management software?
Does block management software support the Golden Thread?
Does block management software cater for service charge reconciliations?
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