Client Support

Our Client Support team delivers 98% client satisfaction ratings.

The MRI Client Support team delivers high-quality service to ensure your success. With live phone support, self-service resources, and tailored Concierge Support options, we give you the flexibility to get the most from your software.

Tenant Connect- Increase Tenant Satisfaction
Live Support

MRI experts are available for one-on-one consultations to assist in your software inquiries. Our agents have extensive backgrounds in accounting, property management, computer programming, LAN installation and maintenance, education and tailored support.

Resident Connect - 24-7 Access
Self-Service Resources

Get 24/7 access to support anytime, anywhere with the MyMRI client portal. Submit and track cases in real-time, search the knowledgebase, ask questions in the community forum, and watch educational videos on a wide range of topics across all our solutions.

Corporate Real Estate - Never miss lease dates
Concierge Support

Need a tailored support plan? Design the package that’s right for you with our Concierge Support options for enhanced services that suit your specific business needs.

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