Trusted by industry leaders
Create sustainable communities with Housing Options that put people first
Rising homelessness, limited housing availability and increasing demand for support are placing pressure on Housing Options teams, while regulatory changes require consistent, compliant decision-making. MRI Housing Options brings structure, reduces administrative load and supports clear, compliant frontline decisions.
Purpose built for statutory Housing Options services
One solution designed to support local authorities to effectively manage housing register, homelessness, rough sleepers, temporary accommodation and duty-to-refer.
Match people with the right homes
Create a fair and transparent housing journey for applicants, manage your housing register online and allocate homes in line with your policies while removing manual tasks and providing clear oversight for officers and applicants.
Effectively manage and monitor cases in line with the Homelessness Reduction Act.
Give officers complete visibility from first approach to prevention, relief and main duty stages with real time case records, embedded good practice guidance and unified dashboards that help teams stay ahead of rising caseloads.
Reduce TA costs and admin with efficient and compliant placements
Monitor financial obligations, track customer movements and provide access to a self-service portal that improves communication and helps prevent arrears, giving teams the insight needed to reduce costs and strengthen support.
Coordinate support from street to home
Identify and support people sleeping rough with structured assessments, collaborative support plans and workflow dashboards that show progress clearly and enable coordinated responses including Severe Weather Emergency Protocol activation.
Ensure early intervention for people at risk
Simplify Duty to Refer processes with a sector trusted referrals portal that enables partners to self-register, creates a clear audit trail and ensures consistent communication across all agencies to help people receive support sooner.
