MRI Safer Communities - Hit the ground running <br />

Hit the ground running

Unlike other case management solutions, MRI’s Safer Communities is built by sector experts, specifically for social housing providers.

  • Save time – get started straight away – an out-of-the-box solution with industry-specific functionality
  • Save resources – let us do the heavy lifting, not your IT teams. We’ll implement the solution without any complex configuration required from your teams
  • Meet your goals – we’ll help you configure the solution to meet your specific organisational needs
MRI Safer Communities - Better support your community

Better support your community

Make your services accessible at all times with a self-service portal, available straight out of the box.

  • Customers can report incidents, provide evidence, and track case progress themselves
  • Reduce the administrative burden by asking customers to log details themselves, freeing up your team to offer more personalised support
  • Increase transparency around your business processes for improved customer service
MRI Safer Communities - Save time

Save time

Consolidate your case management data into one comprehensive system to save time and improve your workflows.

  • Everything in one place – move away from using multiple systems and outdated spreadsheets with our purpose-built solution, made specifically for social housing teams
  • In-built automation – our intuitive workflows will save your teams time when it comes to repetitive administrative tasks
MRI Safer Communities - Meet changing sector requirements

Meet changing sector requirements

Have confidence you’re investing in a solution that will be as useful tomorrow as it is today.

  • Cloud-based solutions that benefit from regular updates
  • We listen to your feedback – these solutions have been built in collaboration with our clients and industry experts
  • Moves with the industry – as the sector changes, so will the capabilities of your solution

Features include:

  • An officer dashboard that provides real-time status updates with alerts and actions

  • What3Words integration

  • A range of editable email and letter templates

  • An audio transcription tool

  • A comprehensive suite of management reports

  • Built-in workflow automation that reduces administration

  • Customisable configuration to meet local requirements (e.g. risk assessments, action plans, ASB/DA pathways, court packs, etc.)

  • Intuitive self-service customer portal

Let's Connect

Social Housing

Find out more about MRI’s range of technology solutions designed specifically for social housing providers.

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