Increased Accessibility

Make your service available at all times with a self-service portal, available straight out-of-the-box.

Save Time & Resources

Consolidate all your case management data into one comprehensive system to save time and improve your team’s workflow.

Meet Sector Requirements

Have confidence you’re investing in a solution that will be as useful tomorrow as it is today, adapting as the sector changes.

Are your teams struggling to manage mounting caseloads?

Are your teams struggling to manage mounting caseloads?

Anti-Social Behaviour (ASB)  and Domestic Abuse (DA) can be devastating for victims and communities. We all have a right to feel safe where we live, and we all have a part to play in creating safer communities.  But with increasing caseloads and tightening budgets, your housing teams are dealing with an increasingly difficult task.

MRI Safer Communities, built in collaboration with the social housing sector provides an efficient way for customer-facing housing teams to record incidents,  actions and interventions taken to help support victims and deal with perpetrators – enabling them to make rapid and informed decisions to improve community safety.

The complete solution for managing Anti-Social Behaviour and Domestic Abuse cases

Cloud-based & Compliant

AI & Automation

Enables frontline teams to automate manual tasks; log, track and handle cases more effectively at anytime and anywhere. An AI approach enables greater insights into caseloads and a reduction in notetaking.

Self-Service enabled

Self-Service enabled

By combining online self-service options for customers and low annual costs for supporting and hosting the system, MRI Safer Communities offers social housing organisations a proven route to substantial efficiencies and cost savings.

Transparent and Easy to Use

Transparent & Easy to Use

MRI Safer Communities makes the whole case management process more straightforward and transparent at a time when many social housing organisations have found themselves stretched in the wake of a sharp increase in reports of ASB and DA incidents.  

Officer& Management Dashboard
For real-time status updates with alerts and actions
Configurable SaaS Solution
Meets local requirements & Automatically updates in-line with sector demands
Out of the box functionality
Save time and get started straight away
Mobile-enabled, browser-agnostic
With powerful HMS and SaaS integration
Consolidated Data & Reporting
Places all your ASB and DA data in one place
Self-service portal
For incident reporting & tracking available 24/7
‘What3Words’ integration
To improve victim safety
Audio transcription tools
To simplify case recording
Built-in workflow automation
To reduce administrative burden
The right solution for Housing Allocations

The right solution for safeguarding teams

MRI Safer Communities’ ASB and DA solutions provide an efficient way for customer-facing, ASB and DA-focused teams to record incidents, actions and interventions taken to support victims and deal with perpetrators – enabling them to make rapid and informed decisions to improve community safety.  

We have 45+ years of experience in Social Housing, and we fully understand your challenges and needs. Put you and your customer at heart, we will support you at every step to help people in need. 

Key facts


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Social Housing

Find out more about MRI’s range of technology solutions designed specifically for social housing providers.

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