

Hit the ground running
Unlike other case management solutions, MRI’s Safer Communities is built by sector experts, specifically for social housing providers.
- Save time – get started straight away – an out-of-the-box solution with industry-specific functionality
- Save resources – let us do the heavy lifting, not your IT teams. We’ll implement the solution without any complex configuration required from your teams
- Meet your goals – we’ll help you configure the solution to meet your specific organisational needs

Better support your community
Make your services accessible at all times with a self-service portal, available straight out of the box.
- Customers can report incidents, provide evidence, and track case progress themselves
- Reduce the administrative burden by asking customers to log details themselves, freeing up your team to offer more personalised support
- Increase transparency around your business processes for improved customer service

Save time
Consolidate your case management data into one comprehensive system to save time and improve your workflows.
- Everything in one place – move away from using multiple systems and outdated spreadsheets with our purpose-built solution, made specifically for social housing teams
- In-built automation – our intuitive workflows will save your teams time when it comes to repetitive administrative tasks

Meet changing sector requirements
Have confidence you’re investing in a solution that will be as useful tomorrow as it is today.
- Cloud-based solutions that benefit from regular updates
- We listen to your feedback – these solutions have been built in collaboration with our clients and industry experts
- Moves with the industry – as the sector changes, so will the capabilities of your solution
Features include:
An officer dashboard that provides real-time status updates with alerts and actions
What3Words integration
A range of editable email and letter templates
An audio transcription tool
A comprehensive suite of management reports
Built-in workflow automation that reduces administration
Customisable configuration to meet local requirements (e.g. risk assessments, action plans, ASB/DA pathways, court packs, etc.)
Intuitive self-service customer portal
Let's Connect
Find out more about MRI’s range of technology solutions designed specifically for social housing providers.