Trusted by industry experts
Take control of your Anti-Social Behaviour and Domestic Abuse case management
MRI Safer Communities is a SaaS solution for Anti-social Behaviour (ASB) and domestic abuse case management that centralises data and mandates consistent workflows. Strengthen governance, improve audit readiness and save valuable officer time to resolve cases faster, protect residents and support stronger regulatory oversight.
The complete solution for managing ASB and Domestic Abuse cases
A connected approach to safeguarding and community safety
Centralised case management
One trusted record for every case
Consolidate case data into a single system to strengthen oversight, improve reporting accuracy and reduce compliance gaps across Anti-Social Behaviour and Domestic Abuse cases.
Guided workflows and AI assisted case support
Mandate process and reduce manual documentation
Guide officers through each stage of a case using structured workflows that reduce the risk of missed actions. Use AI assisted transcription and note summarisation to reduce administrative effort while maintaining professional judgement and control.
Resident self-service portal
Accessible reporting for residents and communities
Enable residents to report incidents, upload evidence and track case progress through a secure portal that improves transparency and reduces inbound administrative queries.
Officer and management dashboards
Real time oversight and accountability
Monitor caseloads, mandatory actions and risk indicators through live dashboards that support proactive intervention and strengthen internal governance.
Simple setup aligned to local policy
Live in hours, not months
Configure risk assessments, action plans and case pathways quickly to reflect local policy, statutory duties and evolving regulatory requirements without complex technical build.
Integrated noise and location intelligence
Surface historic and active incident context
Access linked noise complaint data and location insights directly within cases to improve context, support informed decision making and identify recurring patterns.
Comprehensive audit trail and case events
Complete visibility across every action
Maintain detailed records of every action, update and decision to support Consumer Standards, Tenant Satisfaction Measures, internal governance and court proceedings.
You're in good hands with MRI Software
50+ years of experience in the social housing sector
950+ social housing clients in the UK and Ireland
200+ local authorities supported by MRI software
10k+ ASB & Domestic Abuse Cases managed in one year
Stay updated
Let's Connect
