MRI Safer Communities

MRI Safer Communities is a SaaS solution for managing Anti Social Behaviour (ASB) and Domestic Abuse cases. It centralises case information, guides officers through consistent workflows and provides dashboards, resident self-service and comprehensive audit trails to support safeguarding, governance and faster case resolution. 

The solution brings ASB case information into one centralised record and guides officers through structured workflows. Officers can access relevant case information, monitor actions and use linked noise and location insights to build a clearer picture of incidents and support informed decision making. 

MRI Safer Communities provides a centralised environment for managing Domestic Abuse cases, with structured workflows, risk assessments, action plans, dashboards and comprehensive case histories. This helps teams apply consistent processes while maintaining visibility and accountability across cases. 

Yes. The resident self-service portal enables residents to report incidents, upload evidence and track case progress through a secure online experience. This can also help reduce inbound administrative queries by giving residents greater visibility of their cases. 

Yes. MRI Safer Communities maintains a comprehensive audit trail and records case events, actions, updates and decisions. This provides greater visibility for internal governance, regulatory oversight, Consumer Standards, Tenant Satisfaction Measures and court proceedings. 

MRI Safer Communities uses AI assisted transcription and note summarisation to reduce administrative effort. These capabilities support officers with documentation, while professional judgement and control remain with the people managing the case. 

MRI Safer Communities is designed for straightforward configuration, with risk assessments, action plans and case pathways able to be configured to reflect local requirements. The solution is designed to be live in hours rather than months, without requiring a complex technical build.