Designed with social housing providers in mind
With over 40 years of experience, our housing management system, MRI Housing Management – Enterprise has been designed with social housing customers in mind. It sits at the heart of everything we do and provides the foundation for all your business-critical processes and regulatory requirements. It can be integrated with MRI Income Analytics, MRI Housing Digital, MRI Housing Asset Management, MRI AccuServ and OpenAccounts to give you a single unified view of your data.
Our platform is feature rich and gives you everything you need, in one location, to drive effective social housing management. This includes rent accounting, tenancy and property management, CRM, booking repairs, empty homes management, anti-social behaviour, allocations, service charges, customer feedback, visits, estate management, home ownership, money advice, residential involvement and more.
Housing management system features
Wide range of features
Purpose built for the social housing sector with comprehensive features which let you carry out all the key tasks you need.
User Mobility
Can be accessed on-the-go via a laptop making it ideal for use when visiting customers.
360-degree views
Easy to use real-time view of a customer or property record. Rent details, repairs, UDCs and more are easily accessed in our user-friendly UI.
Advantages
I was happy that everything was prioritised all the way through to the development team. We were listened to, the priorities were understood. Throughout the project, the developers were joining the calls. It was a big benefit because items didn’t get lost in translation. Just to have development and product teams there that fully understand everything behind the behaviour of the product speeded everything up. And that’s still ongoing. What’s been encouraging for me even after the go-live, we’ve maintained the fortnightly development reviews.
Housing Jigsaw has provided us with an all-in-one system, which allows us to administer our housing register, advertise properties and carry out our duties under the Homelessness Reduction Act compliantly. The system is user-friendly and has improved our back-office processes.
The Housing Register allows us to fully assess a person’s housing and bedroom need. The system allows us to advertise properties to the right people with the use of the labels feature and this ensures the right people will bid on the right property.
We would recommend Housing Jigsaw, as the system is compliant, reliable and user-friendly. The overall service is good and we can see it is a constantly improving system.
It’s a very user-friendly intuitive system, there isn’t a steep learning curve; it’s bright, it’s clear. It doesn’t take long to find your way around Housing Jigsaw. It’s user-friendly, very easy to use.
Stay Updated
Let's Connect
Find out more about MRI’s range of technology solutions designed specifically for social housing providers.