Reduce Rent Arrears

Using powerful predictive analytics, you can remove technical rent arrears and build early warning systems for intervention before residents go into rent arrears.

Support Vulnerable Residents

Automate SMS and email reminders for low-risk accounts, automatically spot trends and anomalies, so teams can prioritise supporting residents most in need.

Make Smarter Decisions

Make better strategic decisions backed by real data from Income Analytics intelligent risk assessments and see which actions are working well, and where you can improve.

Escalating cases becoming too difficult and time-consuming to manage?

Escalating cases becoming too difficult and time-consuming to manage?

Every day, social housing providers encounter residents who are unable to get themselves out of rent arrears – making it harder to sustain tenancies and drive income collection. MRI Income Analytics is designed to help you increase income collection, sustain tenancies and focus your efforts on cases most in need of help. 

By collating, analysing and interpreting the data already available, our MRI Income Analytics solution helps housing providers overcome these problems. Automatically send bulk reminders to those low-risk cases and predict which residents are most likely to go into rent arrears using current and historic data, allowing you to take proactive steps to help manage their rent account balance before their situation becomes unmanageable.

See how much you could save in your organisation with the ROI calculator.

ROI Calculator

Has the cost-of-living crisis increased your arrears workload?

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All-in-one cloud-based arrears management solution designed to identify and help take action on arrears

Reduction in Caseload

Reduction in Caseload

Keep your caseloads at a more manageable level by automatically disregarding ‘technical arrears’ and automate sending SMS/emails or other actions for lower risk cases. 

Prioritise those most in-need

Prioritise those most in-need

Intelligent risk assessment and Machine learning will spot trends and anomalies in data allowing you to prioritise helping residents earlier, before their cases escalate.  

Create Efficiencies

Create Efficiencies

Cloudbased, integrated and easy to use, so you can be confident your data is accurate and with a fully responsive design you can access anywhere on any device. 

Cloud based and feature rich as standard arrears management solution

Automate Processes

Automate Processes

Automate Processes

With daily data processing, everything is automatically updated on a nightly basis, ready for your teams the following morning. Automate SMS and email reminders to low-risk accounts so you can focus on those who really need your help. 

Technical Arrears

Technical Arrears

Technical Arrears

Automatically disregard technical arrears and de-prioritise lower risk cases. 

Machine Learning

Macine learning

Machine Learning

Use AI machine learning to understand which customers could go into financial distress and act early to ensure they get the help they need to pay their rent and sustain their tenancy for a more stable community.  

Dashboards

Dashboards

Dashboards

Get even more out of Income Analytics with Interactive Dashboards, giving you an at-a-glance graphical view of your income/arrears management performance and the ability to deep dive into the underlying data. Easily identify what is working well and areas where you can improve and boost your income collection and sustain more tenancies.  

Intelligent Risk Assessment

Intelligent Risk Assessment

Intelligent Risk Assessment

Let Income Analytics’ intelligent risk assessment do the hard work. Automatically spot trends and anomalies, so you can make better, more strategic decisions backed by real data. 

Delivering measurable benefits

Delivering measurable benefits

By enabling early intervention from frontline officers through effective use of MRI Income Analytics, you can help to prevent arrears cases from even occurring. Housing organisations can generate measurable impact within their communities by reducing caseload, reducing case escalations, and reducing arrears.  

Leverage more advanced machine learning technology by using Artificial Intelligence to flag residents showing subtle early signs of financial distress. You’ll be able to predict the need for early intervention so teams can focus their time on helping residents to turn their situations around at the earliest stage possible.

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Find out more about MRI’s range of technology solutions designed specifically for social housing providers.

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