Trusted by industry leaders
Take control of complex service charge processes
Managing service charges across leasehold, freehold and tenanted properties can quickly become difficult when teams rely on spreadsheets, disconnected systems and manual calculations. MRI Service Charges help housing providers automate calculations, apportionment, billing and reconciliation across complex charging structures and varying lease agreements.
Powerful tools to simplify and streamline service charge management
Improve accuracy, efficiency and visibility across every process
Automate charge calculations
Reduce manual processing and spreadsheet dependency
Automatically calculate and apportion charges using configurable rules designed for complex social housing structures and agreements.
Increase resident transparency
Help residents understand what they are paying for
Provide clear, detailed billing information so residents can easily view how charges are calculated and applied through connected resident communication and self-service experiences.
Support complex lease structures
Configure flexible apportionment rules
Manage varying lease agreements, tenure types, seasonal charging schedules and complex apportionment structures with configurable charging and allocation rules.
Connect finance and housing teams
Create a connected service charge workflow
Integrate with MRI and third party finance and housing systems to improve visibility and streamline processes across departments.
Automate workflows and approvals
Keep processes moving efficiently
Use automated workflows, AI-assisted charge allocation, approvals, notifications and task management to reduce delays and improve operational control.
Strengthen compliance and auditability
Maintain accurate, traceable records
Track changes, approvals and charge histories with a full audit trail designed to support transparency and compliance requirements.
You're in good hands with MRI Software
45+ years supporting the social housing sector
850+ social housing clients across the UK and Ireland
200+ local authorities supported by MRI technology
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