Take the headache out of managing housing association service charges and deliver accurate billing, better budgeting and enhanced reporting
Managing housing association service charges effectively can help you to become more transparent with your billing, improving customer satisfaction and reassurance in your services. The solution can manage all types of service charges ranging from standard to leaseholder-specific, housing benefit ineligible, personal charges and more.
The solution has been designed as both a ‘standalone’ and integrated service charge calculation system, meaning it can interact with your housing management and finance applications. It has been specifically designed with the flexibility to manage property data to support any existing hierarchy and apportionment rules, simplifying calculation processes and guaranteeing correct auditable outputs.
Improve customer satisfaction with reliable services
The solution can manage all types of housing association service charges, from standard to complex, enabling you to better serve your tenants.
Staff are supported to produce budgets, reports and accounts efficiently, delivering accurate calculations and outputs every time.
Each extracted data point is linked to source information, providing a complete audit trail that paper-based processes and spreadsheets simply can’t offer.