Features

Out of hours

Ensure you are covered should an issue arise anytime day or night. Our team will be on-hand and ready to help out.

Hosted services

Help kick-start your cloud journey with our range of hosting options which allow users to access key systems wherever they are working.

Disaster recovery

Providing business continuity is essential so that’s why we offer a service which covers you in the event of an outage.

Key application support

Take away the pain of maintaining and upgrading business critical software to ensure your users have the latest versions available to them.

Our Managed Services act as an extension to your in-house IT team

IT teams are put under a lot of pressure by the demands of users and customers who expect the best performance of their systems at all times. However limited resources and budgets can sometimes hinder the delivery of a service at this level. To help social housing organisations that are facing these challenges, we offer a range of managed and hosted services to help free up your IT team so they can focus on strategic plans while we take care of the day-to-day items. Our service covers a wide range of areas including: real time monitoring, monthly database backups, planned maintenance, out of hours cover, daily system checks, upgrades, application support, disaster recovery and more.

Advantages

  • Set your users free from their desks with our Remote Desktop Servers which let them connect into their session from anywhere.

  • We can ensure you get the best network setup to meet the demands by users who expect fast speed connections.

  • If you are looking to change the way your organisation operates, our IT transformation service can help regardless of the size of your IT budget.

  • Our team can help you upgrade or implement new software should your old provider be coming to the end of its life.

  • We offer a single point of contact with our team of experts in the social housing industry, meaning you are free to focus on your strategic IT planning.

  • As a leading managed service provider, we guarantee that all of the services provided are fully compliant with GDPR regulations.

Entering into a Managed Services agreement combined with hosting has proven to be a transformational change and I recommend that every Orchard customer should give serious consideration to making it an integral part of their implementation.
John Young | Housing Operations Manager (Property & Technology) - Ashford Borough Council

How we can help

Find out more

If you would like to find out more about our managed services, please get in touch today.