News, views and industry trends
How does a real estate agency work?
Key takeaways Real estate agencies help buyers, sellers, tenants and landlords manage property transactions and investments. Agencies handle listings, valuations, marketing, negotiations and transaction management. Residential, commercial and online…
AML checks for estate agencies: What you need to know
Anti-money laundering (AML) compliance is a critical responsibility for estate agents. With property transactions often involving large sums of money, the sector remains a prime target for criminal exploitation. In this post, we explore AML checks fo…
Top five estate agency CRM features to look for
Key takeaways Modern estate agencies need an AI-powered CRM to move faster, work smarter, and deliver exceptional customer experiences: AI-powered CRM platforms bring lead capture, multi-channel communication, intelligent automation, powerful analy…
DMCC Act explained: What UK property professionals need to know
Summary: Key takeaways The DMCC Act significantly strengthens consumer protection enforcement in the UK property sector Estate and letting agents face higher compliance risk and faster regulatory intervention Stopover tenants increase disclosure com…
Estate agency agreement: Everything property owners and agents need to know
Table of contents What is an estate agency agreement? Types of estate agency agreements Key clauses in an estate agency agreement Legal considerations for estate agency agreements How to draft an estate agency agreement Common mistakes to avoid FAQs…
The damp and mould compliance checklist for estate agents
Assess your agency’s readiness to support your landlords From October 2025, Awaab’s Law will set strict timelines for addressing damp and mould. From early detection during inspections to managing tenant complaints, estate agents must now go beyond …
Letting agents, are you prepared? How the renters reform bill will reshape your role
As the Renters’ Reform Bill moves through the House of Lords, much of the focus has been on landlords and tenants, the changes brought by the Renters’ Reform Bill will have a significant impact on letting agents and property managers too. One of the …
Real estate videography: How video marketing sells more homes
In today’s visually driven world, buyers aren’t just searching for properties, they’re searching for experiences. As scrolling replaces strolling and screen time takes precedence over showings, estate agents and property developers are turning to rea…