News, views and industry trends

“Milk. I cannot even afford milk.”

They are the words of one of the thousands of residents who were interviewed for the report.  They are words that evoke scenes more worthy of a Dickens novel.   For those working in social housing, they are words that should both haunt us and insp

Active Asset Management for Social Housing

You would have thought that, after it has been plugged so intensively over the past few years, the concept of “Active Asset Management” would now be well understood.  Everyone knows that property performance needs to be understood and how to do

Compliance for Social Housing

When I was thinking about what to cover in a piece on compliance, it struck me that compliance may well mean different things to different people.  To the finance and housing departments, compliance may be about HCA governance and IDAs while those i

The evolution of repairs software

In over 20 years working in the sector, I have witnessed an incredible transformation in how housing providers use technology to manage their repairs. These tools help them achieve efficiencies and serve their communities and staff better. What’s m

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