News, views and industry trends
OneAdvanced and MRI Software, key ingredients to partnership success
OneAdvanced is one of the UK’s leading business software providers delivering solid, scalable, and market-focused solutions to support innovation amongst their customers and partners. They primarily focus on services within housing, public sector, ed…
Four Years Post Pandemic – Social Housing
23rd March 2020, the world went into lockdown as the Coronavirus pandemic took hold across the globe. Little did we know this would be the start of a seismic shift in behaviours and attitudes towards everyday life; at work, school and home. Individua…
How optimistic are social housing tenants feeling about the upcoming election?
According to a recent Resident Voice Index™ poll carried out by MRI Software involving over 1,000* social housing residents, 63% are pessimistic about the general housing market availability and overall affordability within the sector over the next 1…
Protecting domestic abuse survivors from data breaches
We are surveying housing providers to find out how data protection features in their domestic abuse policies, writes Kelly Henderson, founder and managing director of Addressing Domestic Abuse. We recently saw the introduction of the updated consumer…
Tenancy Satisfaction Measures | How to leverage technology for insights and efficiency
As the deadline for the first submission of Tenancy Satisfaction Measures (TSM) approaches on 30 June, it’s critical for registered providers in the social housing sector to ensure their reporting preparations are on track. With the Social Housing Co…
The role of tech in the real estate industry in 2024
The rise in technology over the past few decades has caused significant disruptions to many industries. With concepts such as AI (artificial intelligence) and Machine Learning expected to change and progress even more, many people are worried about w…
Best CRM software for Social Housing Providers
What is a CRM? CRM stands for Customer Relationship Management. When we talk about a CRM, we’re usually referring to a tool or solution that helps you to better serve your customers through data storage and management. Do I need a CRM? Most likely …
Technology in Social Housing: Navigating the Present and Predicting the Future
By Deborah Matthews, Managing Director for MRI Living for Social Housing at MRI Software It’s 3 years since MRI Software brought together social housing software organisations Orchard, Castleton, and Housing Partners. MRI’s Managing Director of Socia…