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Before I joined MRI as a Product Manager, I worked as a housing officer as part of front-line service delivery in the social housing sector. During that time, I gained a wealth of experience in most areas of the job – I would visit properties,

In over 20 years working in the sector, I have witnessed an incredible transformation in how housing providers use technology to manage their repairs. These tools help them achieve efficiencies and serve their communities and staff better. What’s m

Loneliness is prevalent across the UK and has been shown to have significant negative impacts on individuals and communities. That harm is of such concern that the nation even has a loneliness minister. What can be done to prevent loneliness in neigh

Resilience is a term that is frequently used, even more so following the beginning of the Covid-19 pandemic. Sometimes it is used to refer to the character traits that enable individuals to cope and respond to external threats – weathering the

In a very short space of time businesses globally have had to deal with a number of significant events which have changed the way the workplace operates and have each presented their own unique challenges. One notable change is the forced shift to ho

Housing stock in the UK is amongst the oldest and most fuel-inefficient in Europe. The risks that arise from these ageing, inefficient homes have multiple impacts for organisations, the planet and most importantly, those who live in these homes. Home

The core output of any finance system is reporting, with the aim of answering the key organisational questions of: Where do we spend? And why did we spend it? As well as accurately highlighting where this could change. A finance system that truly wor

The provision of affordable housing is an issue facing nations globally. At MRI, every day we see the potential for data and insight to help address problems faced by those who provide housing. Ashley Close, one of the Solutions Architects in our Lon