News, views and industry trends
Tenancy Satisfaction Measures | How to leverage technology for insights and efficiency
As the deadline for the first submission of Tenancy Satisfaction Measures (TSM) approaches on 30 June, it’s critical for registered providers in the social housing sector to ensure their reporting preparations are on track. With the Social Housing Co…
The role of tech in the real estate industry in 2024
The rise in technology over the past few decades has caused significant disruptions to many industries. With concepts such as AI (artificial intelligence) and Machine Learning expected to change and progress even more, many people are worried about w…
Best CRM software for Social Housing Providers
What is a CRM? CRM stands for Customer Relationship Management. When we talk about a CRM, we’re usually referring to a tool or solution that helps you to better serve your customers through data storage and management. Do I need a CRM? Most likely …
Technology in Social Housing: Navigating the Present and Predicting the Future
By Deborah Matthews, Managing Director for MRI Living for Social Housing at MRI Software It’s 3 years since MRI Software brought together social housing software organisations Orchard, Castleton, and Housing Partners. MRI’s Managing Director of Socia…
Taking proactive action on black mould with technology supporting feet on the ground
By Deborah Matthews, Managing Director for MRI Living for Social Housing at MRI Software The risks of black mould in social housing shot to the top of social housing agendas after topping the news across the UK for months. Black mould is nothing new …
“Milk. I cannot even afford milk.”
They are the words of one of the thousands of residents who were interviewed for the report. They are words that evoke scenes more worthy of a Dickens novel. For those working in social housing, they are words that should both haunt us and inspire…
Active Asset Management for Social Housing
You would have thought that, after it has been plugged so intensively over the past few years, the concept of “Active Asset Management” would now be well understood. Everyone knows that property performance needs to be understood and how to do that,…
Fixed Assets and Component Accounting in Social Housing
If you’ve not already been put off by the title of this piece, you may well be a finance person rather than an asset management or IT person. It’s a sad truth that, for asset managers, component accounting is often an inconvenience they would rather …
