Features

Responsive Repairs

Complete end-to-end repairs and maintenance giving you everything you need to complete jobs first time.

Auto Scheduling

Save time preparing the work schedules of your operatives. Instead we will auto plan work days based on skills, location and workload.

Stores & Van Stocks

All stock levels for each operative are monitored and updated when used to allow reordering so vans are never short of parts.

Complete repairs and maintenance designed to improve efficiencies for social housing organisations

The management of repairs and maintenance work has historically been a time consuming task with scheduling out jobs, managing multiple operatives sub-contractors and ensuring each van is correctly stocked. Many organisations have previously used multiple systems to manage repairs which leads to a fragmented approach. Our Repairs and Maintenance solution (formerly known as AccuServ) was designed from the ground up to take away the pain that managing repairs can bring and do everything you need all in one piece of software. Job management is made easy with custom workflows for every type of job and our auto scheduler will plan out work for your operatives based on workload, skill level and location. Our mobile app has also been designed to guide operatives through all stages of a job, including tenant communication and also lets them easily reorder van stock.

Advantages

  • Reduces the costs associated with empty housing stock and also advises in which properties work should be prioritised.

  • Enables you to respond quickly to any emergency jobs which require escalation with our Evolving Day feature.

  • A wide range of integrations are available into all major housing management solutions, finance systems and asset management systems.

  • Ensures that your compliance requirements are met by recording details of any checks on gas, legionella, fire safety, providing you a full audit trail.

  • All of your cyclical or annual work (e.g. gas inspections, grass cutting) can be raised automatically via our range of cyclical workflow templates.

  • All tasks associated with sub-contractor work can be handled too including assigning jobs, raising purchase orders and payments.

How we can help

Find out more

If you would like to find out more about our repairs and maintenance software, please get in touch today.