Seamless Migration, Exceptional Service: Reading Borough Council’s Journey with MRI
Shared testimonial from Reading Borough Council. Reading Borough Council has been a valued client of Capita One (now MRI Software) since 2003. The council recently embarked on a significant project to migrate their on-premise Revenue and Benefits app…
Using automation technologies to simplify council tax support
For millions of people across the UK, Universal Credit is a lifeline and became even more vital during the coronavirus pandemic. So finding ways to help local authorities support those on Universal Credit, by streamlining the process to claim Council…
Local authorities optimise automation to serve citizens with greater speed and efficiency
Chorley Council’s revenues and benefits team were better able to manage the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with MRI Revenues & Benefits (formerly Capita One). Rising economic uncert…
Keeping thousands of homes and residents safe
When the Peaks & Plains Trust needed to review its approach to safety, they turned to MRI Housing One (formerly Capita One) for full digital transformation. Peaks & Plains Trust manages around 5,000 properties across East Cheshire and the Hig…
Helping West Berkshire Council to support young people effectively
By providing the full picture of what’s happening in the lives of young people, MRI Education (formerly Capita One Education) is helping West Berkshire Council to intervene in time and secure more positive outcomes for young people. West Berkshire Co…
Supporting children and families through a simpler one stop service
We’re bringing together all the information from different teams across children’s services into one place. Issue Essex County Council was receiving information about families and children from more than 700 different sources. The people who ne…