Bringing together everything you need for an effective housing management system
Many social housing providers find they are using a range of different solutions and their data is stored in multiple locations. Our housing management software sits at the heart of everything we do and provides the foundation for all your business-critical processes and regulatory requirements. This means we can present you with one version of the truth and be the single unified provider for all your housing needs. Our platform is feature rich and gives you everything you need, in one location, to drive effective social housing management. This includes 360 degree views of customers and properties, rent accounting, repairs and maintenance booking, voids management, ASB logging, customer communication and more. With over 40 years experience our housing management system is ever-evolving in partnership with our customers to meet their needs.
Complete housing management
Our solution is one of the most feature rich housing platforms available. We have developed them in conjunction with our clients to bring them everything they need.
Get a comprehensive real-time view of a tenant or property record. Rent details, repairs, alerts and more are easily accessed in our user-friendly UI.
Brings together all of your customer and property data into one location for a single view of the truth, accessible in real-time in the office or out.
Rent and arrears
Rent accounts and payment methods can easily be reviewed. Our arrears management tool lets you identify the next actions to take when a tenant has gone or is about to go into arrears.
Rent Accounting & Arrears Management
View a tenant’s rent account information and payment histories and gain recommendations for appropriate actions which could be taken should a tenant go into rent arrears.
With powerful empty homes and lettings management functionality, our housing management system allows you to effectively manage voids, speed up the lettings process, reduce void rent loss and manage costs.
Supports a range of allocation schemes including choice-based lettings, housing register and common housing register. It also supports online applications, bedroom requirements, mutual exchanges, garage applications, direct matching and more.
The life cycle of an application made under statutory legislation for a Right to Buy (or Right to Acquire) can be managed through this module. It will generate all necessary communications required in the buying sequence.
Find out more about MRI’s range of technology solutions designed specifically for social housing providers.