Housing Management Systems

Bringing together everything you need for an effective housing management system

Many social housing providers find they are using a range of different solutions and their data is stored in multiple locations. Our housing management software sits at the heart of everything we do and provides the foundation for all your business-critical processes and regulatory requirements. This means we can present you with one version of the truth and be the single unified provider for all your housing needs. Our platform is feature rich and gives you everything you need, in one location, to drive effective social housing management. This includes 360 degree views of customers and properties, rent accounting, repairs and maintenance booking, voids management, ASB logging, customer communication and more. With over 40 years experience our housing management system is ever-evolving in partnership with our customers to meet their needs.

Features

Complete housing management

Our solution is one of the most feature rich housing platforms available. We have developed them in conjunction with our clients to bring them everything they need.

360-degree views

Get a comprehensive real-time view of a tenant or property record. Rent details, repairs, alerts and more are easily accessed in our user-friendly UI.

Data centralised

Brings together all of your customer and property data into one location for a single view of the truth, accessible in real-time in the office or out.

Rent and arrears

Rent accounts and payment methods can easily be reviewed. Our arrears management tool lets you identify the next actions to take when a tenant has gone or is about to go into arrears.

Advantages

  • Our smart predictive searching lets you find customers or properties fast. You can also record any interactions with just a few clicks.

  • Rent accounts and payment methods can easily be reviewed within the housing management system.

  • Our arrears management tool lets you identify the next actions to take when a tenant has gone into or is about to go into arrears.

  • Designed for housing officers to work on-the-go when visiting customers whilst also giving office-based staff everything they need too.

  • Throughout the solution it is easy to update any information on a customer or property record with any changes available to others in your organisation instantly.

  • The Worklist area lets you see at a team or individual level which tasks are outstanding and in need of attention.

Housing Management System
We aren’t just purchasing technology, we’re investing in a relationship that we expect will provide us with the support and challenge necessary to enable us to use technology to our advantage. We’re excited about the opportunities this project presents to make improvements across the whole business.
Norma Taylor | Deputy Director - Southside Housing Association
Rent Accounting & Arrears Management

View a tenant’s rent account information and payment histories and gain recommendations for appropriate actions which could be taken should a tenant go into rent arrears.

Empty Homes

With powerful empty homes and lettings management functionality, our housing management system allows you to effectively manage voids, speed up the lettings process, reduce void rent loss and manage costs.

Property Lettings

Supports a range of allocation schemes including choice-based lettings, housing register and common housing register. It also supports online applications, bedroom requirements, mutual exchanges, garage applications, direct matching and more.

Home Ownership

The life cycle of an application made under statutory legislation for a Right to Buy (or Right to Acquire) can be managed through this module. It will generate all necessary communications required in the buying sequence.

Find out more

If you would like to find out more about our housing management system, please get in touch today.