Proptech supports Build-to-Rent operators to deliver the elevated standard of customer service synonymous with the sector. It is also a vital component of efficient operational management. But just how advanced is the digital development? How have the unprecedented events of 2020 affected the progression? And where do we go next?
As part of the UKAA’s Festival of Build-to-Rent, MRI Software launched two initiatives to try and provide some answers:
- An in-depth survey of attendees
- An online panel of leading industry experts
In this report, with additional commentary from Fixflo and the Institute of Residential Property Management (IRPM), we combine and summarise the key ﬁndings from the survey and insights from the panel discussion to explore the past, present and future trends of technology adoption in the sector.