MRI AccuServ

Designed from the ground up

The management of repairs and maintenance work has historically been a time-consuming task with scheduling out jobs, managing multiple operatives’ sub-contractors and ensuring each van is correctly stocked. Many organisations have previously used multiple systems to manage repairs which leads to a fragmented approach.

MRI AccuServ has been designed from the ground up to take away the pain that managing repairs can bring and do everything you need all in one piece of software. Job management is made easy with custom workflows for every type of job and our auto scheduler will plan out work for your operatives based on workload, skill level and location. Our mobile app has also been designed to guide operatives through all stages of a job, including tenant communication and lets them easily reorder van stock.

Features

Responsive Repairs

Complete end-to-end repairs and maintenance giving you everything you need to complete jobs first time.

Auto Scheduling

Save time preparing the work schedules of your operatives. Instead we will auto plan workdays based on skills, location and workload.

Stores & Van Stocks

All stock levels for each operative are monitored and updated by MRI AccuServ to allow reordering so vans are never short of parts.

MRI AccuServ

Advantages

  • Reduces the costs associated with empty housing stock and advises in which properties work should be prioritised.

  • Respond quickly to any emergency jobs that come in or those which require escalation with our Evolving Day feature.

  • A wide range of integrations are available into all major housing management solutions, finance systems and asset management systems.

  • Meet compliance requirements by recording details of any checks on gas, legionella, fire safety, providing you a full audit trail.

  • All cyclical or annual work (e.g. gas inspections, grass cutting) can be raised automatically via our range of cyclical workflow templates.

  • All tasks associated with sub-contractor work can be handled too including assigning jobs, raising purchase orders and payments.

I’d certainly recommend other housing associations and local authorities use MRI AccuServ. We’ve established really good relationships with everybody and we’re positive about where we’re going with the product.
Adam Hagg | Customer Interface and Service Improvement Manager - North Tyneside Council

Find out more

If you would like to find out more about MRI AccuServ, please get in touch today.