With Horizon, you can enable all income streams generated from your property and assets to be managed and recorded effectively. It provides a complete suite of functions to handle the end-to-end life cycle of all income – from invoicing through to debt management and settlement.
Transactions & Debt
All transactions can be recorded against a customer account, enabling the creation of a complete trading history. Horizon also reflects the holding structure of the customer, thereby monitoring exposure by both parent and brand and enabling parent entities to settle the debt of each constituent company. Likewise, it provides a consolidated overview of all debt for each customer to ensure the coordination of all credit control activities. Debt chasing letters are produced automatically, while all follow-up activities and results are sent to users and centrally recorded on the customer’s account. Where interest can be levied on outstanding debt, Horizon records the terms of the interest charge, and will automatically raise a pending charge subject to management approval.
Recurring charge terms will be held against a lease or licence in the system and the charges will be raised when due. A rent demand process is used to approve those charges, which – along with other tenant-facing documents – can be sent via e-mail directly to the customer. To ensure transparency and compliance, a rent-changed report identifies movements in the billings cycle and this enables users to manage by exception – while audit trail and exception reports ensure that this process is robust and reliable. One-off charges can be raised directly against the customer account and are included in many standard leasing workflows; for instance, a one-off charge for dilapidations can be raised when moving a tenant out.