Features

Modern payment methods

Provide tools that allow your tenants to self-serve on making payments, and link with your existing systems to get a complete financial picture.

Maintenance requests

Tackle the number-one reason for tenant dissatisfaction by deploying a fully integrated solution for facilities requests.

Community and building management

Engage with your tenants as customers, provide relevant building information, take registrations for events and deliver tailored content.

Document storage

Reduce the time your team spends responding to simple queries by allowing 24/7 access to tenancy documentation, plus useful and relevant building detail.

Online tenant portals that integrate with your property management platforms

The majority of your commercial and residential tenants will spend a lot of time on their mobile devices. We’re here to help you adopt the technology you need to meet modern-day customer service demands, while also making your property operations more efficient. Through our self-service portal, tenants can engage with leasing staff, make maintenance requests, pay their rent and even renew their lease online – making their life easier while improving your cash flow. Our tenant portals also form part of a wider, comprehensive property management suite, allowing you to manage leases, monitor building operations and provide secure access to appropriate property data in one end-to-end solution.

Advantages

  • Increase your occupancy rates while maximising your operating income.

  • Improve tenant satisfaction with a modern, online experience that offers 24/7 access.

  • Empower excellent communication between landlord and tenants.

  • Enhance your business brand with a high-quality digital presence.

  • Gain insight into tenant trends and behaviour, shaping your strategy accordingly.

  • Utilise electronic payment functionality, online sales reporting and self-service account management.

  • Collect pre-tenancy funds and use integrated electronic signature tools for onboarding.

  • Manage building amenity bookings, concierge services and parcel handling.

Customer portal technology for a variety of applications

Our software is utilised across a number of industries and sectors, to elevate the levels of service and engagement that real estate landlords are offering to their tenants.

Retail

Provide real-time information to your tenants, automate rent payments and monitor tenant activity in order to optimise decision-making processes.

Commercial

Whether office, industrial or other commercial operations, the portal can help you and your tenants build a modern, engaged workplace environment.

Residential

Put fully featured portal software at heart of your residential operation, taking full control of all transactions – throughout the complete life cycle.

Find out more

If you would like to find out more about our tenant portals, please get in touch today.