News, views and industry trends
The damp and mould compliance checklist for estate agents
Assess your agency’s readiness to support your landlords From October 2025, Awaab’s Law will set strict timelines for addressing damp and mould. From early detection during inspections to managing tenant complaints, estate agents must now go beyond …
Letting agents, are you prepared? How the renters reform bill will reshape your role
As the Renters’ Reform Bill moves through the House of Lords, much of the focus has been on landlords and tenants, the changes brought by the Renters’ Reform Bill will have a significant impact on letting agents and property managers too. One of the …
AML checks for estate agencies: What you need to know
Anti-money laundering (AML) compliance is a critical responsibility for estate agents. With property transactions often involving large sums of money, the sector remains a prime target for criminal exploitation. In this post, we explore AML checks fo…
Real estate videography: How video marketing sells more homes
In today’s visually driven world, buyers aren’t just searching for properties, they’re searching for experiences. As scrolling replaces strolling and screen time takes precedence over showings, estate agents and property developers are turning to rea…
Customer interaction management for estate agents: Why it matters
Estate agents can no longer afford to treat client communication as an afterthought. Buyers, sellers, landlords and tenants all expect prompt, professional and personalised service and they’re not shy about walking away when they don’t get it. That’s…
Real estate cold calling scripts that actually work
Cold calling may seem old-fashioned but in real estate a genuine voice still cuts through inbox clutter. When done right, with preparation, empathy and the right tech support, it builds rapport quickly and converts enquiries into appointments. In thi…
SEO for estate agencies: How to rank higher and attract more buyers
Buyers and renters are turning to search engines like Google to find their next move and if your agency isn’t showing up in those results, you’re missing out on valuable leads. That’s where SEO (search engine optimisation) comes in. SEO helps estate …
How to write an estate agency proposal
A professional estate agency proposal can be the deciding factor between winning or losing a new listing. When you present a clear, compelling document that highlights your value as a professional real estate business, you create confidence and trust…