Why Qube Leasehold Chose MRI Managed Services – and Saved Big
Avoiding costly hires without compromising operations
Like many businesses, Qube Leasehold Property Management was reassessing how it resourced support services for its management team. The company weighed the pros and cons of outsourcing some or all of its accounting functions. The employment market had shifted significantly – many accountants preferred remote work, salaries were rising, and recruiting and training new staff had become increasingly costly.
Faced with these challenges, Qube identified an opportunity to rethink its approach. The decision was made to partially outsource its accounting operations, striking a balance between cost efficiency and operational continuity.
Partnering for flexibility and expertise
Instead of embarking on a costly and time-consuming recruitment process, they turned to MRI Managed Services and decided to:
- Outsource service charge accounting and financial processes
- Keep the purchase ledger in-house for closer coordination with site teams
The MRI team stepped in to cover the responsibilities that would have fallen on both a service charge accountant and an accounts administrator, whilst other responsibilities like bank reconciliations and receipting will be added in time.
Unlocking real, measurable savings
By partnering with MRI, they identified savings of up to £48,000 (excluding further savings from avoided recruitment). They avoided the hiring challenge altogether, and in doing so, made one of their most efficient business decisions to date.
Moving from workarounds to smarter workflows
The value delivered by MRI goes far beyond just cost savings:
- Proactive mindset – no more “that’s how we always did it” responses
- Collaborative support – a team that listens, explains, and genuinely works to understand the business and its sites
- Smarter systems – guidance on how to ask the right questions and improve how things are done
Siobhan Beech, Associate Director at Qube Leasehold Property Management, said:
“What we are getting from MRI Managed Services is a team that wants quick, accurate processes and is willing to look into ways of doing that.”
“They point us in the direction of better processes, so though we may need to go to the helpdesk or consultancy, we know what questions to ask to find a better, more efficient solution.”
Feeling supported by a team that feels in-house
From day one, MRI Managed Services felt less like a vendor and more like an extension of the in-house team.
“The team are amazing! They have worked so hard; our system is not set up well and they have pulled out all the stops to get demands issued.”
“Communication is fantastic. I really feel like I have a dedicated team looking after me.”
“I’ve learned a lot myself and how we can streamline to make tasks less time-consuming and more cost-effective.”
A strategic shift that’s paying off
This partnership not only closed a resourcing gap but also created lasting operational improvements. With MRI Managed Services in place, Qube Leasehold Property Management has gained more than just financial efficiency – they’ve gained clarity, support, and a team they trust.
“This has been one of our best business decisions.”
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