Are you at risk of homelessness and have seen your local authority?

You will only be able to register with us if your local authority is a Housing Jigsaw user which allows its customers to register through the Housing Jigsaw Customer Portal.


Are you at risk of homelessness but don’t know what to do yet?

Are you at risk of homelessness and don’t know what to do? Before you come to us, you must have visited your local authority housing and homelessness team. Your local authority has a legal duty to help you if you are at risk. If you haven’t done that, there is a lot of support and help for anyone at risk. You can make first contact with any of the organisations below.

The UK government website will help direct you to your local authority. Simply type in a postcode on this page here.

Shelter: Call the advice line on 0808 800 4444 or visit their website here.

Citizen’s Advice Bureau can help with practical matters such as debt and the law. Visit their website here