News, views and industry trends

Every transformation programme has a list of things that could go wrong. Systems may not integrate as planned. Data migration may take longer than expected. Changes that look straightforward on paper may prove much harder once people start working w…

Artificial intelligence has rapidly moved from a future concept to a boardroom priority. Across facilities management, organisations are exploring how AI can help them manage growing compliance demands, ageing assets, rising operating costs, and incr…

Local authorities across the UK are now operating in a time where demand for services shows little signs of slowing down, while compliance and financial obligations expand to areas that include Special Educational Needs and Disabilities (SEND), benef…

Footfall counting is an essential tool for modern retail. It’s no longer enough to rely on intuition when it comes to optimising your store’s operations and customer experience. With footfall counting, you gain concrete data that helps you make smart…

Facilities management (FM) sits at the core of every building, workplace, and estate. Many FM leaders and workplace teams face new, major pressures, which pose the question: How can we improve operational performance while lowering risk, meeting sust…

July provided a timely reminder that consumers are still willing to visit physical destinations when there is a compelling reason to do so. A combination of major sporting events, live entertainment, school holidays and warmer weather helped drive a …

When temperatures climbed towards record highs during the recent UK heatwave, local authorities found themselves managing far more than uncomfortable buildings. Schools closed or moved to remote learning, transport operators introduced service restr…

The recent heatwave across many parts of the world – including the UK, Europe, and New York – offered a sharp reminder that extreme weather is no longer an occasional inconvenience for facilities teams. It is fast becoming part of the op…