News, views and industry trends
What is capture rate and how to use it to drive retail performance
In the evolving retail landscape, property owners and asset managers need more than simple visitor counts to understand how their spaces perform. Capture rate provides insight into the relationship between external traffic and actual store engagement…
Key commercial property management trends in 2026
The commercial property sector enters 2026 with cautious optimism. After a turbulent first half of the decade, conditions are beginning to stabilise yet the forces reshaping the industry have not slowed. Advances in technology, a sharper focus on sus…
How to increase conversions in retail
In today’s competitive retail landscape, boosting conversions is one of the biggest challenges and also the key to driving consistent sales growth. Learning how to increase conversions in retail starts with understanding customer behaviour, optimisin…
How to use CAFM software effectively
CAFM software (Computer-Aided Facilities Management) is one of the most versatile tools available to modern facilities teams. From tracking assets and managing maintenance schedules to optimising space and improving compliance, CAFM systems can strea…
Heading into the Golden Quarter: How retail destinations can maximise UK Christmas footfall
As the Golden Quarter returns to Britain’s retail destinations, the data tells a familiar story. The 2024 festive season offered moments of real strength but also fresh signs that retailers should be rethinking how and when they activate their space …
What is a building management system (BMS)?
In today’s commercial property landscape, efficiency, safety and sustainability are no longer optional, they are essential. A building management system, commonly referred to as a BMS, provides the technological backbone that allows property managers…
What is criticality analysis? A guide to smarter asset prioritisation
Criticality analysis is a structured method for ranking assets by importance, risk and impact. In property and facilities management, it provides a way to determine which systems matter most to performance and which require the highest level of atten…
What is a capital improvement plan?
A capital improvement plan is an essential tool for property owners and managers who want to maintain and grow the value of their assets. For commercial landlords, the plan serves as a roadmap for significant property investments that extend the usef…