News, views and industry trends

Aside from the physical, emotional and mental scars that domestic abuse victims suffer, there is also the overall cost to society in managing its pernicious impacts.

Limiting and reducing the harm antisocial behaviour (ASB) and domestic violence (DA) can cause families and environments is essential for our communities and with our Streetwise solution, is an outcome we aim to support.

With early tentative relaxation of some lockdown measures, and this week’s announcement that schools and some shops are expected to re-open in June, we spoke to our MRI Round Table members about mobility. As the government’s earlier “stay at home” me…

Customer experience is a key differentiator for all brands, and one that is increasingly becoming a priority for housing organisations too. Consumers expect their interactions with brands to be ever more instant, personalised and responsive. Deliveri…

Decent housing has long been an established element of a healthy society. Some conditions specific to social housing – in particular, longer, secure tenancies, affordable rents and strong communities – have been directly linked to wellbeing and happiness.

A tenant scrutiny panel is a voluntary tenant-led group who, working closely with housing providers conduct formal research and feedback of housing provider practices. Through scrutiny, customers can make a substantial and central contribution to the assessment of a landlord’s performance.

Senior sector figures gather at an Inside Housing round table, in association with MRI Software, to discuss how technology is likely to change their businesses – and how they are preparing. Photography by SWNS Businesses across the board have been…

14 million homes in the UK would struggle to replace an essential item of furniture, making it a real but silent form of poverty.