News, views and industry trends
What are point solutions?
Today, businesses and organisations are presented with a variety of options when it comes to solving specific challenges, including “point solutions” and “platform solutions”. Point solutions are specialised tools or systems d…
How to drive efficiencies across the retail estate in 2024 and beyond
The retail landscape is a challenging environment globally, marked by the rising of costs for goods, inflation, energy, and labour. It’s vital, now more than ever, for retailers to base their decisions on data, and to take proactive measures rather t…
What is facilities management?
Facilities management (FM) is the practice of integrating people, places, processes and technology to ensure built environments are safe, efficient and functional. It covers a broad spectrum of responsibilities, from maintaining physical infrastructu…
What is the difference between CAFM and CMMS?
Effective facilities management is crucial for businesses – it directly impacts operational efficiency, employee productivity and customer satisfaction. Well-managed facilities create a conducive environment for employees to work efficiently, promoti…
What is building operations?
In this article, we will discover the essential components of building operations, exploring its significance in ensuring efficiency, safety and functionality within properties. From the systems that regulate temperature and air quality to the protoc…
What are hard services in facilities management?
In this post, we explore the pivotal role of hard services in facilities management, a key component in maintaining the infrastructure and operational integrity of properties. Understanding what hard services in facilities management are, from heatin…
What are soft services in facilities management?
In this article we explore what soft services in facilities management entail, focusing on the aspects that enhance the day-to-day experience within a building. Soft services include such things as cleaning, security and landscaping, all of which pla…
How does a building management system work?
Building management systems are pivotal in modern facilities management, enabling streamlined operations across multiple property portfolios. By integrating sophisticated technology with practical applications, building management software enhances t…