News, views and industry trends

From predictive maintenance schedules that prevent costly downtime to intelligent chatbots that support on-the-ground engineers, AI is already reshaping how FM teams operate.  As I shared in our AI Week session, “Proactive Payoffs: How AI Delivers Sa…

The real estate sector has undergone a rapid digital transformation in recent years, with PropTech becoming a core driver of efficiency, transparency, and smarter decision-making. From AI-driven forecasting to automated lease management software, tec…

Facilities and property managers deal with a wide range of maintenance tasks, but few are as urgent or high-stakes as emergency maintenance. This type of repair work is triggered by critical failures or safety hazards that demand immediate attention.…

“Everything felt routine—until we realized we had unknowingly signed up for another year… at a price we never agreed to.“  The Setup: A Lease on Autopilot When the lease first began, it was meant to be temporary—a flexible space during a …

Space is one of the most valuable assets in any organization, but it’s also one of the most underutilized. From empty desks to overcrowded meeting rooms, inefficient space allocation leads to higher costs, reduced productivity and poor employee exper…

Crime is a major concern for multifamily property owners, especially in urban apartment communities where security challenges are more common. A single security breach can result in financial losses, property damage, and resident dissatisfaction. Inv…

As organizations move from simple energy savings tips to more sophisticated strategies, energy management systems (EMS) have become vital additions to many businesses’ technology stacks. These systems not only help reduce operational costs but also e…

“One minute it was there. The next, it had simply vanished—along with our peace of mind.”  The Setup: Portfolio Acquisition Woes  When our company acquired a new portfolio, we expected the usual growing pains—integrating systems, streamli…