MRI Software by the numbers

Engage at Every Stage

One connected experience from inquiry to renewal

THE LIFECYCLE

Follow one resident all the way through

A prospect finds a unit through syndicated listings, inquires and gets an answer, applies and is verified and screened, pays a deposit and signs, moves in and pays rent, and eventually renews. The same account and the same record carry them the whole way, and each step is handled by an Engage product built for it.

ONE SYSTEM OF RECORD

Joined up already, not joined up by you.

Engage products share one resident record. A guest card becomes an application, the application carries its own screening result, and the account a prospect creates to apply is the one they use to pay rent two years later. Nothing is exported, matched, or re-keyed. That is the difference between a suite and a list of vendors.

WHAT THE ONSITE TEAM SEES

One screen for the whole resident, not five logins.

When a resident calls, your team sees everything in one place: how they found you, every call, text, and email, their application and screening result, lease documents, payment history, and open requests. No switching between logins or asking the resident to repeat themselves. Engage CRM is the hub, and every other Engage product writes to it.

The resident doesn’t change systems.
Neither should the record.

Engage, Icon - Inquire and apply

Inquire & apply

A prospect inquires in one tool, then switches to another to apply.

Engage, Icon - Get screened

Get screened

Their application moves to another tool for screening.

Engage, Icon - Pay

Pay

Then it’s another tool to make a payment.

Engage, Icon - Sign

Sign

And another to sign the lease.

Every handoff risks losing the person, the data, or an afternoon.
MRI Engage keeps every tool leasing teams rely on embedded at every step.

multifamily asset management software - insights dashboard

Engage is the front office. It is not the whole building.

The leasing office is one part of a multifamily operation. Accounting, maintenance, ownership reporting, and portfolio decisions happen elsewhere. Engage is worth having because it hands off to them rather than ending at the front desk.

MRI PMX · Residential Management

The back office

MRI Residential Management (PMX) runs accounting, operations, and the ledger. Engage CRM syncs guest cards with PMX in real time, so front and back office share the same unit.

MRI Agora · The Platform

The foundation underneath both

MRI Agora is the real estate platform Engage and PMX run on — one data foundation, with intelligence and automation built in rather than bolted on.

MRI Engage — Leasing & Resident Engagement Software - Connected on the back end. Simple on the front end.

Connected on the back end. Simple on the front end.

Most multifamily stacks are assembled: a CRM from one vendor, screening from another, payments from a third. Each has its own login, its own record of the same resident, and a support line that blames the other two. The integrations exist. They just have to be built, paid for, and maintained by you.

Delivering great renter experiences shouldn't take all your team's time.

Fewer systems, fewer handoffs

One record from inquiry to renewal means no re-keying between products, and no gap where a prospect, a document, or a payment quietly goes missing.

Onsite teams doing resident work

Time spent reconciling systems, chasing paperwork, and re-entering the same details is time not spent leasing units or looking after the people who live in them.

A front office wired to the back

Guest cards, leases, and payments reach PMX and the ledger without an export, and MRI Agora routes each signal to whoever can act on it.

One suite. Every stage of the renter journey

Each Engage product solves a specific moment in the renter journey, and all of them share one renter record. Pick a product to explore.

Leasing & Resident Engagement Software Suite | MRI Engage - attract-and-convert-illustrative

Attract & Convert
Listings synced everywhere, a central hub for leads, and every inquiry answered and logged.

Call Answering & Resident Communication

Central hub for leads, leasing, and residents →

Leasing & Resident Engagement Software Suite | MRI Engage - qualify-and-approve-illustrative

Qualify & Approve
Applications, background and credit checks, and real-time identity and income checks.

Leasing & Resident Engagement Software Suite | MRI Engage - transact-and-retain-illustrative

Transact & Retain
Applications, background and credit checks, and real-time identity and income checks.

Managed Renters Insurance

Resident rent payments and rewards → 

Leasing & Resident Portal

Resident self-service after move-in → 

MRI Engage, your front office from inquiry to renewal.

The stack isn’t the problem. The seams are.

Every handoff between systems loses a resident or an afternoon.

  1. Run the whole front office on one resident record.
  2. Hand off to the back office without an integration project.
  3. Start with one Engage product, or take the whole suite

Frequently asked Engage questions

What happened to MRI Living?

What is leasing and resident engagement software?

What’s the difference between MRI Engage, MRI PMX, and MRI Agora?

What’s included in MRI Engage?

Resources to help you go further