MRI Software by the numbers
50
years in PropTech
6M
global MRI users
45K
clients worldwide
AI VOICE AGENT
AI voice agent that answers like a consultant, not a phone tree
A lead's history shouldn't live in four places. Engage CRM holds every interaction from first inquiry through renewal on one record, tracks how far each prospect has moved through the application, and syncs guest cards with PMX Residential Management in real time.
PRIORITIZED TO-DO LIST
Guides your team through their day
The list orders every task by what needs attention first, so your team always knows the next right action instead of guessing where to start. Every action, such as sending a renewal reminder or checking on a prospect is prioritized appropriately.
UNIFIED RENTER RECORD
One record for every renter, from lead through renewal
A lead's history shouldn't live in four places. Engage CRM holds every interaction from first inquiry through renewal on one record, tracks how far each prospect has moved through the application, and syncs guest cards with PMX Residential Management in real time.
Most property management CRMs store leads. Few answer the phone. Fewer still decide what your team does next. Engage CRM does all three.
Nothing sits open
Task-driven workflows cut open and missed tasks across the leasing team, and reprioritize themselves as new activity lands.
Hours back in the day
Routine calls and follow-ups run automatically, so staff time goes to tours, applications, and residents instead of admin.
Relationships that hold
One-to-one and one-to-many messaging keep residents in the loop through renewal without adding to anyone’s workload.
The rest of the front office
Engage CRM is the hub. Every lead, call, task, and renter interaction lives in one place, tied to a single record that never gets recreated or re-entered.
Everything that happens around it, from the first search to the day someone renews, shares that same record. Marketing and pricing feed prospects in. Applications, verifications, payments, and signatures move them through approval and move-in. Portals, maintenance, and renewals keep the relationship going for as long as they stay.
MRI ENGAGE PROTECT
Fraud & Resident Screening
The parent product — background, credit, criminal, eviction and rental history checks, verified by the same in-house screeners who handle tier 3 here.
MRI ENGAGE PAY
Rent Payments
Application fees and deposits are collected in the same flow that triggers the screening report.
MRI ENGAGE APPLY
Leasing & Resident Portal
Where the check kicks off during the application — embedded, with no handoff to a third-party site.
Multifamily CRM FAQs
What is a property management CRM?
What should you look for in a property management CRM?
How is a multifamily CRM different from a general purpose sales CRM?
Is Engage CRM a leasing CRM or a resident CRM?
Does the AI voice agent replace my leasing team?
How does Engage CRM connect to PMX Residential Management?
How long does implementation take?
Rental CRM Resources
The teams filling units fastest aren’t working more hours.
They’re running a front office where the system does the follow-up. You can start there too.
- Put every lead on one record, from first inquiry through renewal.
- Let AI answer the calls, log the details, and escalate what can’t wait.
- Work the queue your CRM built for you, in priority order.