MRI Software by the numbers

Your leasing staff are not trained detectives.
Resident screening software that does the legwork and shows its working.

An onsite team is asked to read a credit file, spot a forged pay stub, and judge a criminal record against local regulation — often while being interrupted by a ringing phone or a resident standing at the desk. Engage Protect runs the checks, has a professional verify what the reports flag, and applies the same criteria every time, so the answer is consistent, documented, and defensible.

Every check that matters, in a single pass

Credit, criminal, eviction, income and rental history, run in real time against industry sources and returned in a single report. Fraud verification runs alongside them, so a convincing application backed by a fabricated document doesn't get through.

One report, one place to look, and one record of what was checked and when.

A person checks the thing a machine flagged

MRI Software's in-house Criminal Research Provider team conducts criminal background checks in real time and reviews what comes back. When a report raises a question — a common name, a stale record, an ambiguous match — a professional screener verifies it before it reaches your team.

False positives cost you a qualified resident. False negatives cost you a great deal more. This is the step that catches both, and it is the part competitors don't have.

The same criteria, applied the same way, every time

You define the criteria. Engage Protect applies them consistently to every applicant and records what was checked, what was found, and what was decided — which is what turns a difficult decision into a documented one your staff are not defending on their own.

Screening rules differ by state, county and city. The workflow accounts for location-specific requirements and flexes to the process you want followed.

The two checks that catch fraud before the file is even read

A background check tells you about a real person. It doesn’t tell you the person in front of you is that person, or that the pay stub is real. Those are the two places application fraud actually happens, and both run inside Engage Protect.

MRI ENGAGE PROTECT — ID VERIFICATION

Real-time ID checks

Government ID validated in real time at the point it matters, across the resident journey — not once at application and never again. Formerly CheckpointID.

MRI ENGAGE PROTECT — INCOME VERIFICATION

Automated income verification

Multiple verification methods, all designed to simplify verification for applicants, increase confidence in the results, and save your team from the document chase.

Wrongfully denying an applicant can cost more than just one new lease.

A false positive on a criminal record costs you a qualified resident, a vacant unit, and — if the applicant knows why — a Fair Housing problem. A false negative costs you months of collections, an eviction, and the unit anyway. Most screening tools optimize for neither; they return data and leave the interpretation to whoever happens to be at the desk.

Engage Protect puts a trained screener between the raw record and your decision.

Screening is a risk decision. Make it once, correctly, instead of four months later in collections.

Fewer collections and evictions

Catching an unqualified or fraudulent applicant at the application costs a report. Catching them at month four costs the arrears, the legal process, and the vacancy.

Decisions nobody defends alone

Consistent criteria and a documented record mean a rejected application is a policy outcome rather than an individual judgement your staff have to justify.

Legwork off your team

Professional screeners verify the ambiguous results, so onsite staff stop trying to interpret criminal records between showings.

Engage Fraud & Resident Screening - Where screening already runs

Where screening already runs

Screening isn’t a destination somebody visits. It fires inside the application, alongside the fee that funds it, and the result lands in the record your leasing team is already working from.

MRI ENGAGE APPLY

Leasing & Resident Portal

Screening kicks off automatically when an applicant submits — no third-party handoff and no second login.

MRI ENGAGE PAY

Rent Payments

Application fees and deposits are collected in the same flow that triggers the screening report.

MRI ENGAGE CRM

Multifamily CRM

Screening status sits on the guest card, so the team chasing the application knows where it stands.

Frequently asked questions

What is tenant screening software?

What does a resident screening report include?

How long does a screening report take?

Does Engage Protect decide whether to approve an applicant?

How does screening support Fair Housing compliance?

What's the difference between Engage Protect, ID verification, income verification, and resident screening?

What happened to CheckpointID and Rental History Reports?

Does it work with my property management system?

Resources

Engage Fraud & Resident Screening -

Fraud doesn’t show itself in the first month.

It shows up in month four, in collections. Screen for it up front.

  1. Run every check in one pass, against industry sources.
  2. Put a professional between the flagged record and your team.
  3. Apply the same criteria to every applicant, and keep the record.