Property management software news, views and industry trends
Why investing in people is the next stage for AI in real estate
There’s no question that artificial intelligence (AI) has become important to the real estate industry. The more important conversation organizations are having now is about how to maximize AI’s investment value. The key point I’ve learned is that th…
What does a leasing agent do? Duties, skills, and day-to-day responsibilities
The U.S. rental market has stayed surprisingly competitive even as vacancy rates have climbed back toward historical norms. According to the U.S. Census Bureau’s Housing Vacancy Survey, the national rental vacancy rate stood at approximately 6.…
AI for Property Management – Overview, Uses Cases, Best Software
Artificial intelligence has moved from an experimental add-on to a baseline expectation in property management. 93% of multifamily organizations now use AI tools in some capacity, and leasing automation and predictive maintenance have emerged as the …
From systems of record to systems of intelligence and execution: What it means for real estate businesses
For decades, real estate technology has been built around systems of record. These platforms were designed to capture, govern, and reconcile highly complex operational and financial data, ensuring accuracy, compliance, and consistency across portfoli…
5 multifamily utility cost recovery strategies
Utility management consistently ranks among the top three operating expenses for multifamily properties. This means that utility cost recovery is a prime way to improve Net Operating Income (NOI). Unfortunately, many property teams continue to overlo…
How to handle difficult tenants – 12 tips for dealing with difficult tenants
Dealing with difficult tenants can be one of the most daunting tasks for property managers. From late rent payments to property damage, noise complaints or even legal disputes, the challenges presented by troublesome tenants can disrupt the harmony o…
The 2026 guide to selecting the best resident engagement app
Resident engagement has moved from a nice-to-have to a core operational priority in multifamily property management. Renewal rates, online reviews, and leasing velocity are all influenced by how well residents feel connected to their community and ho…
Understanding the difference between a condo and a multifamily residence
Choosing between a condo and a multifamily residence can feel overwhelming, especially if you’re not sure how they differ. These property types offer unique benefits, depending on whether you’re looking for a low-maintenance home, a rental prop…