News, views and industry trends
Multifamily rental growth and occupancy update March 2024
This report looks at overall occupancy levels and rental growth trends for twelve markets across Texas, Arizona, Georgia, Tennessee, North Carolina, and Florida. March brought disappointment to those anticipating the traditional start of the “fast le…
What is resident retention?
Resident retention is a measure of a property’s ability to keep its tenants over time. It reflects how successful the landlords and property managers are at encouraging tenants to renew their leases rather than moving elsewhere. Maintaining a h…
What is ratio utility billing system (RUBS)?
Managing utilities in a multifamily property can be a complex task for landlords and property managers. You might face the challenges of fair cost distribution and encouraging energy conservation among tenants. The ratio utility billing system (RUBS)…
Multifamily rental growth and occupancy update February 2024
This report looks at overall occupancy levels and rental growth trends for twelve markets across Texas, Arizona, Georgia, Tennessee, North Carolina, and Florida. Hopes were high that February would bring an early start to the ‘fast leasing season’ an…
What are property maintenance services?
Maintaining your multifamily property is about more than just keeping it looking good; it’s crucial for the property’s long-term success. Regular maintenance ensures that your property is a safe and comfortable place for tenants, helps av…
Property maintenance services list: The complete guide
Routine maintenance of your multifamily property is essential for preserving its value and ensuring tenant satisfaction. Multifamily property maintenance comes with a host of responsibilities, from the routine cleaning of communal areas to the safety…
How to communicate with tenants
Effective tenant communication is an essential element of successful multifamily property management. The way you communicate can significantly impact tenant satisfaction, influence how conflicts are resolved, and play a major role in the overall man…
What is a tenant benefit package?
A tenant benefit package is a curated collection of services and amenities designed to enhance the living experience of renters. This package goes above the necessities of a rental property by offering additional perks that can impact tenant satisfac…