News, views and industry trends
“Magic is Made by Optimizing the Mundane:” Disney’s Approach to Customer Experience
Among all the things Disney is known for, their brand loyalty is notorious. In fact, first time Disney theme park visitors have an average return rate of 70%! But what makes a visit to Disneyland or Disney World so special? Perhaps the answer can be …
Will We See You at Realcomm?
Next week, MRI Software will be heading out to Viva Las Vegas to spend a few days at Realcomm 2014. Realcomm will be held on June 18-19 at LVH Hotel. To go along with this year’s conference theme of Embracing Change, MRI Software will be showcasin…
Self Help: Making the Most Out of MRI’s Web Help and Manuals
The MRI Documentation team creates the helpful content that you and your employees, as end users, have access to every time you use your MRI products. This content includes various tools such as online web help, MRIFLIX Support Videos, training video…
The Security Deposit Conundrum
Although most residents are willing to pay a security deposit at the beginning of their residence, during move-out time clients often expect the deposit to be refunded in full, regardless of the amount of damage they’ve caused to the unit. In f…
Through the Looking Glass : How Window Treatments Affect Potential Renters
In a recent blog post by Trevor Henson, COO of First Light Property Management, the author discusses the importance of the often overlooked window treatments when it comes to potential residents assessing the value of your property. In the dynamic w…
How to have an effective property management meeting
How to have more efficient property management meetings Property management meetings are an essential part of running a successful property management business. Meetings are a great way to come together as a group to share ideas and information. When…
Increase Rent through Sustainability
Many of us in the commercial real estate industry intuitively know that by making our properties more sustainable, we improve our brand in the eyes of current and prospective tenants. That is why so many organizations have bought into programs such a…
5 Ways to Increase Your Multifamily Property’s Impressions
When it comes to managing a multifamily property, occupancy rates are key. However, raising the number of people lining up to get through your property’s door is not a task that can happen overnight. Here is a list of five tips that can aid in the el…