Property management software news, views and industry trends
How can I tell what type of customer visits my store?
Foot traffic counting is an essential tool for modern retail. It’s no longer enough to rely on intuition when it comes to optimising your store’s operations and customer experience. With foot traffic counting, you gain concrete data that helps you ma…
From reporting on the past to acting on what is next
For years, technology platforms have helped real estate organizations answer an important question: What happened? Today, market conditions are demanding a different question altogether: What should happen next? That shift is important because the ma…
How leadership responsibilities are changing in the age of AI
Artificial intelligence (AI) is becoming part of everyday work across nearly every industry. Most organizations have recognized the value it offers. Front-line teams are using it to improve productivity, but the more interesting question is what AI m…
Back-to-school spending helps shopping centres and retail parks weather a volatile August
Covering the four-week period from 2 August to 30 August 2026 As families prepared for the new school year, back-to-school shopping emerged as a key footfall driver throughout August. Shopping centres benefited most from the trend, while our latest …
The shift in AI: Why organizations are asking different questions
Last year, many conversations about artificial intelligence (AI) centered on possibility. Organizations were exploring what the technology could do, testing use cases, and experimenting with new ways of working. Thinking back to the discussions at As…
Ascend overheard: AI is moving from curiosity to accountability
Some of the most useful conversations at Ascend do not always happen on stage. They happen in the corridors, over coffee, and between sessions, where people ask the questions they are really working through in their businesses. And this year, the big…
Top barriers to AI Adoption: What’s really holding businesses back?
Most organizations are more than ready to make AI part of their operations. Many have not, though, so what’s holding them back? As you would expect when business and tech worlds collide, the answer is seldom simple. Organizations are excited about wh…
Best CMMS software [2026]: Comparing the top platforms for facilities and maintenance teams
Facilities and maintenance teams are being asked to do more with less, and the data shows it. In 2025, 76.8% of HVAC work across facilities teams was reactive rather than planned, even though HVAC demand follows predictable seasonal peaks that a comp…