Facilities Management Software

Facilities management software provides organisations across multiple industries, businesses and portfolio types with the technology driven tools required to run their buildings and assets safely and efficiently whilst controlling its repairs and maintenance operations to deliver a first-class service.

Whilst both provide maintenance management functionality, a computerised maintenance management system (CMMS) is largely used by maintenance managers and engineers to manage the preventive maintenance of assets and equipment whereas facilities management software is more suited to and is used by facilities managers to manage the maintenance of the actual buildings and associated assets.

A facilities management software solution should provide an organisation with the tools required to manage properties, contracts and operations across its entire portfolio. Below are some of the key features to expect:

• Asset lifecycle management – Record details of fixed and portable assets across their entire lifecycle in a multi-tiered asset register allowing for flexible grouping and reporting.
• Mobile solutions – Create engaging experiences for facilities teams, subcontractors and tenants, with fully customisable data access via a mobile app.
• Web access – Team members, subcontractors and vendors can have full visibility of the resources they need to complete tasks, with a user-friendly self-service portal.
• Resource planning – Instantly assess resource levels with a visual planner and easily assign engineers to work orders based on their skills and certifications.
• SLA Management – Associate tasks with a relevant SLA, monitor task progress and estimated completion and easily identify jobs at risk of breaching SLA with traffic-light-coded alerts.
• Management reporting – Generate powerful reports for informed decision making, with a range of standard configurable reports.

• Service Providers and Contractors – can manage their entire contract portfolio through a single database with extensive data segregation capabilities.
• Property Owners – can remain compliant, maintain tenants’ safety and deliver exceptional experiences.
• Real Estate Occupiers – can provide an efficient internal service, increase its team’s well-being and boost employee retention rates.
• Facilities & Workplace Managers – can improve maintenance, sustainability and insights into its facilities management operations.

There are several benefits to using specialist facilities management software over a manual-based process and as with any software solution, one of the key highlights is the way in which it will automate tedious manual tasks and streamline the overall process, saving valuable time and resource and enabling employees to focus on more productive facilities management tasks.

Digitising FM processes improves efficiency, enables real-time data insights, supports remote working and enhances decision-making across maintenance, compliance and performance. 

MRI Software supports FM service providers and facilities teams across the healthcare, education, office, retail, manufacturing, leisure and transport sectors. MRI’s intuitive platform adapts to any sector, no matter the size or complexity. While these are the core markets, MRI Software proudly delivers FM solutions to organisations and contractors across all industries around the world.

Yes. MRI offers specialist facilities management software with a rich legacy from FSI, a pioneer in FM technology since 1990. MRI acquired FSI in 2021 to strengthen its expertise and expand its global reach in facilities management. Today, MRI’s facilities management solutions are trusted in over 60 countries and manage millions of assets across diverse portfolios from any industry. FM is a core strength, not an add-on, making MRI a reliable partner for property and FM professionals, in-house teams and service providers.