Awaab’s Law: How the sector is responding
Early 2023 we saw Social Housing providers reaction to the findings from the tragic death of Awaab, the call to action from those effected and the introduction of Awaab’s law into the amendments of the Social Housing Regulations bill. Now, 4 ye…
Resident Voice Index Research: The Hidden Cost for Social Housing Residents
Results from MRI Software’s latest Resident Voice Index™ survey are now available. We asked asked over 8,000 respondents their opinions on the common policy of removing floor coverings from social housing properties when tenants vacate regardless of …
The Consumer Standards and Tenancy Satisfaction Measures: Your guide to achieving compliance with technology
A Landmark Moment for UK Housing – Awaab’s Law Phase 1 Effective 27 October 2025, this legislation introduces strict legal timeframes for addressing serious hazards, including damp and mould, in social housing. This milestone underscores the urgenc…
Rotherham Metropolitan Borough Council
Rotherham Local Authority has been collecting footfall data with MRI OnLocation for Footfall Analytics since 2003, and continues to monitor this in the town centre. Overview Insight from the data collected has enabled Rotherham to strengthen retail a…
Acis Group Discuss Their Digital Transformation and the Evolution of Repairs Technology
Acis Group discuss transforming how their in-house engineers proactively respond to everyday repairs and maintenance tasks. Acis and MRI Software worked together to create and develop a technical solution that through meticulous planning and dedicati…
Elevate Your Customer Relationships with MRI Customer Central
This engaging on-demand webinar will help you create connected customer experiences through the transformative capabilities of MRI Customer Central. Discover how MRI Customer Central, our new SaaS, mobile responsive CRM solution will enable you to ke…