London, 25 September 2023 – MRI Software, announces that it has partnered with Resolve, a UK centre of excellence solely focused on community safety and antisocial behaviour. Through the relationship, MRI will help the Resolve membership base leverage technology to improve safety in social housing communities and ensure standards are continually met.
“Resolve’s commitment to community safety and the prevention of antisocial behaviour (ASB) matches our own, and we’re proud to work closely with them and their members to support their continued effort to build safe and sustainable communities,” commented Deborah Matthews, Managing Director of MRI LivingTM for Social Housing at MRI Software.
“Resolve is very pleased to be working with MRI Software and we are confident that our members will be able to benefit from the strength of our ongoing partnership,” said Rebecca Bryant OBE, Resolve. “We look forward to working with MRI at our Annual Conference and throughout the year.”
Many social housing organisations have found themselves stretched in the wake of a sharp increase in reports of ASB and domestic abuse (DA) incidents impacted by the recent pandemic and ongoing cost of living crisis. MRI Safer Communities, a comprehensive cloud-based ASB and DA case management solution for the UK social housing sector, simplifies the process by enabling residents and officers to report and monitor cases from anywhere at any time.
The software provides an efficient way for customer-facing, ASB and DA-focused teams to record incidents, actions and interventions to support victims and deal with perpetrators. MRI Safer Communities enables officers to manage complaints, requests for service, investigations, enforcement, prosecutions, and reporting, helping them make rapid and informed decisions to improve community safety.
Resolve is a Centre of Excellence focused on community safety and antisocial behaviour. Their mission is to professionalise the sector by helping organisations effectively deal with community safety and ASB issues through training, support, guidance, and best practices.