News September 14, 2018

Here comes Housing 2019…

By MRI Social Housing

This blog post relates to Castleton, one of our previous brands. For more information please read the press release.

Castleton’s renowned Housing Management Solution has been in use for over 20 years in the Social Housing Sector, not only is it well established in the UK but also in Australia.

In 2018, Castleton decided it was time to make the most significant changes to the solution in its history and set out to develop the highly anticipated new version; ‘Housing 2019’ due to be released at the end of the year.

Development Manager, Gary Wheeler was tasked with reinventing Castleton’s Housing Solution to enhance the user experience in line with the latest technology advancements and data regulations. Gary has created a Housing Solution like no other, it is highly customisable, intuitive, and compliant with GDPR.

Gary has summarised what Housing 2019 offers:

Provides a more fluid experience with an emphasis to deliver easier day to day usage. While empowering customers with the tools necessary to apply customisation to the design during the deployment, implementation stages & the future.

 Driving users to the areas of importance, with more visualisations of the data while unifying the look and feel.

 Key factors being: Simplicity, Uniformity & Flexibility without sacrificing functionality”

Although Housing 2019 retains are all the core functionality of the previous versions, it has been redesigned to make the processes easier, smarter and faster. Those familiar with the previous versions will need to get acquainted with the new wizard workflow and custom interface, including our staff.

Therefore, Gary is running Housing 2019 sessions for Sales and Implementations staff to take them through the new system and key new features that they will be sharing with customers. The first sessions were held at our Milton Keynes office on 11th September 2018. Sales and Implementations staff in attendance were delighted with the new solution and Gary was able to answer all of their queries prior to the customer release.

Feedback from the session was extremely positive, as below.

Chris Prime, Account Manager:
“As the majority of my accounts use the Castleton Housing solution, I know this release will provide further capabilities to our customers, and not only relating to GDPR. Housing 2019 is really going to free up time with its intelligent processes; how you get to the information you require is now within ‘one click’ rather than multiple steps. The customisable interface and role management will certainly help to improve the user experience and assist our customers in delivering a more efficient service to their tenants.”

Stephanie Portman, Project Manager:
Housing 2019, is one of the most simple, efficient solutions I have seen. The possibilities are endless as the system can be configured to whatever the customer wants; this will be have a huge impact as I know many users within one organisation will want to display different information depending on their role. Housing 2019 makes this so easy to set up and to use for everyone.”

Darron Brookes, Housing Product Manager:
“Castleton Housing 2019 has been designed with the user in mind, intuitive with a modern look and feel across all modules, with a simplistic ease of use that users will instantly embrace.

Visualisations of the data, will direct the users to the right information, first time, resulting in greater performance.”

Housing 2019, will be available to customers in late 2018. Look out for more updates on the release coming soon.

If you are interested in upgrading please contact your Account Manager or if you are new to Castleton Housing and would like more information please contact us.

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