News November 2, 2018

Castleton to deliver new Hosted Desktop to Circle Voluntary Housing Association

This blog post relates to Castleton, one of our previous brands. For more information please read the press release.

Castleton Managed Services is are delighted to announce that we will be working with Circle Voluntary Housing Association to provide them with a new hosted desktop managed IT infrastructure.

About CVHA

Circle Voluntary Housing Association was set up in 2003 to provide high quality social and affordable housing to families and individuals in the Dublin area. It now operates in 28 schemes across Dublin and Kildare, providing housing to approved applicants on local authority housing waiting lists. It also provides facilities management services. Circle VHA works in partnership with tenants, statutory and community-based agencies to enable socially responsible, environmentally acceptable and sustainable communities in its developments.

The Vision

This state of the art cloud-based solution will facilitate CVHA’s vision to make delivering services to customers seamless.  Mobile technology will be used to provide user access to key applications, enabling staff to work from wherever they need to work. Castleton will work alongside the CVHA management team to help completely transform how the organisation operates. The new solution will deliver more than just IT, it will complement and help CVHA enhance their day to day operations, will be scalable to allow for further expansion of the organisation’s assets capabilities, and will result in a complete business transformation. Through Castleton, CVHA will provide employees with the tools to manage operations flexibly and drive efficiencies, delivering fit-for-purpose enhanced service delivery to its customers.

The Solution

Castleton will provide a cloud-managed desktop as a service hosted in Castleton Tier 3 data-centres complete with business continuity via Castleton’s leading backup and disaster recovery service and a managed service desk which will deliver support and service improvements to the Circle user base both remotely and onsite. The contract, which has a duration of five and a half years, builds upon the existing relationship Castleton has with Circle, who currently uses six of Castleton’s social housing software products.

Castleton’s ethos is to build long-term customer partnerships, working with our customers, as trusted advisors, this ensures we not only deliver on the services needed today, but constantly identify and recommend innovations, efficiencies, and cost savings.

We are delighted to enter into this contract with Castleton to provide the managed service offerings.  Castleton demonstrated to us the best offering in the tender process and the best pricing. We are already using a range of their software products on a hosted basis, which gave them good insight into our business and we see the combined offering significantly improving our operational capability.

John Hannigan, CEO for Circle.

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