News, views and industry trends
How technology is helping to create safer communities – An interview with Charles Pasfield
For over 45 years, MRI Software has partnered with social housing providers to help them manage homes and tenant relationships. As technology continues to evolve, so do the opportunities to enhance community safety and support vulnerable residents. C…
The true cost of service charge management: Why spreadsheets are holding you back
Introduction Service charge management is a complex, high-stakes process for housing providers. With government figures revealing a staggering £581 million shortfall between service charge income and costs in 2023—an increase of £130 million from the…
Facility management tips to improve efficiency
Facility managers are under increasing pressure to optimise operations while controlling costs. Inefficiencies in maintenance, space utilisation and vendor management can quickly lead to rising expenses and operational disruptions. To effectively cut…
How to automate facility management workflows
Managing facilities efficiently is becoming increasingly complex, with traditional manual processes leading to delays, higher costs and operational inefficiencies. From tracking work orders to ensuring regulatory compliance, facility managers face nu…
What is space management in facilities management
Managing physical space efficiently is a crucial part of facilities management, ensuring that work environments are functional, cost-effective and aligned with business needs. Without a structured approach, organisations can face challenges such as u…
Top benefits of a commercial building automation system for businesses
Managing a commercial building involves balancing efficiency, security and tenant comfort. A building automation system (BAS) streamlines this process by integrating HVAC, lighting, security and other essential systems. However, understanding buildin…
Real estate’s AI crossroads: lead or be left behind
Comment by Taya Lau, Strategic Account Manager for Commercial Property, MRI Software. MRI Software’s recent Tech, Data and AI Forum highlighted the transformative impact of AI, data, and client-centricity in real estate. Industry leaders convened to …
The 5 must-have FM dashboards for smarter operations in 2025
Facilities management has evolved beyond simply keeping the lights on and the lifts running. In 2025, it’s about making smarter, faster decisions that shape the future of your operations. The secret? Dashboards that go beyond displaying data – …