News, views and industry trends
1 Year of COVID-19: How have Estate Agents coped?
With March marking 1 year since the beginning of the first national lockdown across all 4 nations of Britain in response to the COVID-19 pandemic, the housing market has morphed and adapted to survive 12 months (and counting) of uncertainty. At MRI, …
How Touchstone’s digital transformation strategy drives efficiencies and improves the customer journey
Property management company Touchstone has undergone a digital transformation process, improving its customer experience and internal operations to gain a strategic advantage in a competitive sector. Touchstone is a large property management company …
Simplify the residential lifecycle with MRI Living
The expectations of today’s renters have changed, and multifamily property managers must be prepared to meet those expectations to stay competitive. Being able to maximize occupancy with the right residents, retain them with a high-end experience, an…
Separating facts from fake news: Open tech platforms for UK sales and lettings
From 24-hour TV news to the endless stream of information available online, it’s becoming increasingly difficult in the modern world to cut through the noise and get to the facts. The property sector, particularly the residential agency space, is no …
Living Spaces: how residential property managers are getting back to the basics of customer service
Due to increasing property prices and the continuing rise of Generation Rent, there are more opportunities for property investors to earn a steady and long-term rental income stream.