News, views and industry trends

Understanding fuel poverty as an asset risk

In 2019, there were an estimated 3.18 million people living in fuel poverty in England alone; 15% of those were thought to be social housing residents. Homes with unfit insulation and sustained underheating can cause long-term issues with assets. A d…

New Product Announcement: Service Charges

At MRI Software, we have been exploring how the fundamental process of managing housing stock could be improved for teams and how we can assist housing providers around the incoming regulatory need for transparency. Our latest solution, Service Charg…

Social housing and the Internet of Things (IoT)

The proliferation of IoT devices and sensors in social homes has the capacity to improve housing provision in three core ways; by integrating real-time data to improve asset safety, by making broad cost-savings via operational efficiencies as service…

The Right People in the Right Homes

In the UK the demand for social and affordable rents is high; housing providers are under pressure to deliver homes for more people and ensure existing tenants are moved into more suitable housing as their needs change. There are, however a minority …

Understanding your residents

Developing an understanding of who residents are, what their situation is and how they behave and react to disruption both before a tenancy begins and during one, is key for housing providers to build sustainable tenancies and tailor support. Social …