News, views and industry trends
Generative artificial intelligence (AI) in facilities management (FM)
In an era where technology continuously reshapes the way we conduct business, the emergence of generative artificial intelligence (AI) stands out as a transformative force, particularly in facilities management (FM). Unlike traditional AI, which ofte…
Smart building management system
A smart building management system can revolutionise how a modern building is managed, offering a more efficient and integrated approach to maintaining property operations. As a leader in forward-thinking software solutions for the real estate indust…
Sensor-based facilities management vs. a calendar-based approach
Traditional facilities management best practice relies heavily on effective scheduling, providing maintenance services at agreed intervals to meet a service level agreement. However, with the increasing uptake of Internet of Things (IoT) sensors and …
How to drive efficiencies across the retail estate in 2024 and beyond
The retail landscape is a challenging environment globally, marked by the rising of costs for goods, inflation, energy, and labour. It’s vital, now more than ever, for retailers to base their decisions on data, and to take proactive measures rather t…
What is the difference between CAFM and CMMS?
Effective facilities management is crucial for businesses – it directly impacts operational efficiency, employee productivity and customer satisfaction. Well-managed facilities create a conducive environment for employees to work efficiently, promoti…
What is building operations?
In this article, we will discover the essential components of building operations, exploring its significance in ensuring efficiency, safety and functionality within properties. From the systems that regulate temperature and air quality to the protoc…
What are hard services in facilities management?
In this post, we explore the pivotal role of hard services in facilities management, a key component in maintaining the infrastructure and operational integrity of properties. Understanding what hard services in facilities management are, from heatin…
What are soft services in facilities management?
In this article we explore what soft services in facilities management entail, focusing on the aspects that enhance the day-to-day experience within a building. Soft services include such things as cleaning, security and landscaping, all of which pla…