What are Integrated Workplace Management Systems (IWMS)?

An Integrated Workplace Management System (IWMS) is software that helps large organizations plan, manage and optimize their real estate and facility portfolios. 

Used by facilities management, workplace managers, people operations, and real estate professionals to manage the end-to-end facility lifecycle, an IWMS can help improve real estate agility and resilience, optimize operational efficiency, and create flexible and engaging workplace experiences. 

Take control of your real estate and facility management costs and make better decisions around workspace management. 

A single source of truth to track and control your real estate

Space management and utilization

MRI ManhattanOne provides tools for space planning, space utilization, and room & desk booking features in one system to help you visualize, measure, and act on the space needs of your organization.

Project management

Gain tighter control over capital project planning and expenditure (CAPEX) with an IWMS that can capture, process, analyze and report on key metrics to decide which projects should be given funding priority.

Facility maintenance

Reduce the total cost of facility ownership by supporting the entire maintenance process in one system. FM teams can monitor real-time maintenance data to determine which assets should be maintained or replaced.


Automate energy data capture, measurement and benchmarking to efficiently monitor vast amounts of consumption data. Track and measure energy data in real time, including integration with energy sensor systems, for reporting in full compliance with GHG protocols.

Advantages of IWMS for real estate

  • Visibility for decision support

    Centralize disparate real estate and workplace data into one source of truth to gain insight into facility and portfolio performance.

  • Lease management and accounting

    Optimize lease management and accounting with full lease and transaction management capabilities.

  • Support mobile

    Deploy room and desk booking, mobile bookings, service requests and more to support the mobile worker.

  • Enhanced self-service

    Meet the self-service demands of the modern flexible workplace. Easily navigate floors, locate amenities, or search and find colleagues.

  • Open architecture

    Flexible integration with IoT sensors/devices, ERP, GIS, Building Management Systems, and other third-party solutions.

  • Global management

    Manage global real estate occupancy and ownership with multi-currency, multi-language, and multi-accounting capabilities.

Workplace Central

IDC Names MRI ManhattanONE a Leader in IWMS

“Organizations need to look at the long-term plan for workplaces, campuses, facilities, and retail outlets with an emphasis on flexibility and resiliency. That process starts with compiling and analyzing facility, maintenance, space utilization, environmental, capital project, and real estate and lease data. What becomes abundantly clear is that multiple departments and user types across the organization need access to the same information and insights. A modern SaaS and cloud-based IWMS can help orchestrate faster data-driven enterprise-wide decision making and actions compared with siloed, disjointed, and sluggish legacy systems.”

IDC MarketScape: Worldwide Integrated Workplace Management System 2020–2021 Vendor Assessment  

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