In today’s multifamily industry, there has been a shift where the customer – lead, prospect, and resident – and the experience they receive has become the driving force behind every major decision and investment.
Technology has transformed the way we live our everyday lives and because of it, today’s consumer is more demanding and has higher expectations than ever before. The residential real estate market is no exception to these demands, causing properties to change from being lease and occupancy-centric to customer-centric.
What you will learn:
- The four stages of the residential real estate lifecycle and the key activities you should be implementing to drive growth at each stage
- The importance of balancing occupancy, revenue and risk while delivering a world-class customer experience
- How open and connected solutions that are tailored to your business can help every member of your community from the customer to the board room
- How MRI Living is helping residential properties across the globe own the residential real estate lifecycle
Learn more about the comprehensive residential property management solution here.