The MOST Innovative Real Estate AI Platform
AI Leasing
10:12 am
Hi Colleen! Thanks for the quick response!
I would love to schedule a tour on Friday at 9:0010:20 am
Sure! You are confirmed for a tour this Friday at 9:00am.
Here is navigation link https://NavigateAI Payments
Account Balance
$1,850.00
Rent payment
$1,400.00
Utilities
$200.00
Cleaning & paint
$450.00
Colleen
10:12 am
Hi Tom, your lease is ended in 25 days. here is a link to renew your leas https://PropertyName.com/25418E2
Tom
10:20 am
Service Requests
Colleen supports all communication channels
Colleen provides extensive assistance through various communication platforms, enabling residents to contact her through their favored means, including phone, email, and website chat. This approach of using multiple channels improves accessibility, the quality of service, and resident contentment
The Palm Community Inquiry from Mike
Hi Mike,
Thank you for your interest in our community!
I understand you specified May 1st as your desired move-in date. We have 2 and 3 bedroom apartments available.
We offer self guided tours or in-person tours. Would you be available for a tour this Thursday noon for an in-person tour?
Looking forward to hearing from you.
Colleen
leasing AI assistant
Voice
Voice - Payment of rent
Colleen
“Hi Jessica. Your rent is now past due. As a result, a late charge has been added, and your current balance is $1,184.00. Please let me know when you can pay this amount.”
Resident
“I can only pay when I get my salary next week.”
Colleen
“Kindly make sure that you make the payment by next Friday to save any late fees.”
Resident
“Will do, thank you.”
Text
Hi Jeff Jones, this is Colleen from Palm Communities. We’ve completed the calculations after you moved out, and there’s a remaining balance of $1,275.00. Thanks, and here is a link to pay: https://PropertyName.com/1tbfi00
Hi Jeff, here is the breakdown of the end of lease balance:
Feb Rent: $1,400.00
Cleaning: $300.00
Water bill: $200.00
Security deposit: – $625.00
Balance is $1,275.00
Chat
- Palm communities
Hi, welcome to Palm communities. If you are interesting in renting one of our apartments, I can help you select and schedule a guided tour. If you are resident, I can help you with any issue you might have.
How would you like to continue?
- Schedule a showing
- Find your rental
- Pricing
- I am an existing Resident
Seamless Integration with Leading PMS's
The Impact of Colleen in Revolutionizing the Real Estate Market
We have worked together with our top NMHC owners and property managers to create the most powerful product on the market – Colleen.
Colleen operates in both the commercial and residential sectors, supporting all multifamily and single-family teams.
A complete AI Platform
Colleen make it easy to communicate with Managers, prospects, residents and past residents.
For Managers
View and oversee all AI conversations with prospects, residents and past residents in a single place.
Managers can select if Colleen serve as a property manager for all products or to select different name for each product.
Manager can monitor community performance using essential metrics such as collection percentage and payment rate.
For Prospects
Your Colleen AI Assistant is capable of engaging with prospects 24/7 through email, text, phone, and chat. It fully sync with your CRM, and efficiently schedule tours based on the prospect and your agent availability.
Utilizing cutting-edge AI technology, it delivers flexible pricing strategies, enhances the renting experience by cross-selling at every stage of the renter’s journey, and ensures persistent follow-up.
Hey Diana, we would like to welcome you to Palm apartments. Please pay the first month rent: balance of $1,248.00
We kindly request that you make a payment today. Many thanks
- Paid
For Residents
Colleen can communicate with residents through calls, email and text, responding to their inquiries and gathering community feedback.
Colleen automates payment and collection processes, utilizing AI to prompt residents about payments and to follow up on late payments. Furthermore, it proactively reminds residents to renew their leases as well as helping with maintenance requests.
Kindly make sure that you make the payment by next Friday the 12th to prevent any more late fees. Thanks!
For Former Residents
Colleen engages with former residents immediately after they vacate the apartment, ensuring any outstanding balances are settled. In certain instances, she is capable of negotiating, thereby assisting both parties.
Owners recovering more funds while resident keep out from collection agencies and bad debt reporting.
Dear John,
We hope this letter finds you well. As the time has come for your tenancy to come to an end, we wanted to take a moment to express our sincere appreciation for having you as our tenant.
Once again, we extend our heartfelt thanks for choosing our property as your home. It has been a pleasure having you as a tenant, and we will fondly remember our time together. If you have any questions or require any assistance during the move-out process, please do not hesitate to contact us.
A Powerful Property Manager that is Part of Your Team
Resident Journey
As a team member, Colleen is dedicated to supporting both you as a manager and your residents throughout the entire process, from the initial move into the apartment to well beyond the eventual move-out.
By SMS
Most people have their phones with them, and they typically see text messages within 3 minutes.
With Colleen, alerts and conversations with your residents happen within minutes and feel natural. Colleen is smart and knowledgeable, so your residents will feel like they are conversing with one of your team members.
Hey Diana, Your balance of $1,248.00 has not been received as of yet. To prevent any late fees, we kindly request that you make a payment today.
- Paid
I confirm that your payment has been successfully updated in our system. Have a great day!
Thanks Colleen!
Office Manager
Hi Joe,
Just a friendly reminder that the September rent was due yesterday, and you currently have a balance of $1,477.00. To make the payment conveniently online, please follow this link: http://pmgmt.com/pay
If you have any questions or need further assistance, please don’t hesitate to reach out.
Have a great day!
Colleen
By Emails
Colleen uses Conversational AI and Generative AI. This allows her to converse with residents naturally. Remind them to pay rent, answer their questions and solve their problems. Colleen can understand complex emails and answer them according to the boundaries that the managers set.
By Phone Calls and IVR
Colleen introduces an AI-powered phone conversation product that transforms the rent collection process.
With its advanced AI capabilities, Colleen enables residents to conveniently and efficiently access all essential rent payment information.
Uncover the Power of our AI Solutions
- Answers Residents QuestionsColleen leverages the power of machine learning and millions of tagged conversations to deliver accurate answers to financial inquiries.
- Handles Specific RequestsColleen possesses the capability to effectively handle specific requests from residents, catering to their individual needs and concerns.
- Completely Customizable Colleen offers complete customization to adapt to the unique requirements of each community
- Integrates with Your PMSColleen is constantly communicating with your data
Get to Know our Products
AI Leasing
Delivering best in class performance, 24/7 across all communication channels. Colleen provides comprehensive lead to lease AI solution
AI Rent collection
As a technology company, we are building the most powerful solution to collect more rent, and faster
AI Payment
Creative ways to make it easier for your residents to pay their rent, and on time
AI Rewarding
Colleen rewards residents who pay on time, making paying rent fun and easy
AI Maintenance
Using Colleen AI, residents can report maintenance issues, file requests, and update about worked completed.
AI renewals
First to market and an industry leading AI platform automating lease renewals
AI Debt collection
First-to-market and efficient software for managing and collecting debt from past residents.
AI Centralized
Your personalized CRM and Dashboard to manage and control
Drive Business Growth: Boost Rent Collection, Accelerate Payments, Maximize Productivity
Streamlined Onboarding Process
Connect To PMS
Colleen automatically syncs property data and resident information, allowing for easy access to essential data and insights
Customize each Community
Adjusting settings on a per-location basis ensures that Colleen is optimized for each individual property, streamlining workflows and improving overall efficiency
Add Channels
Colleen can manage more than just emails, SMS or IVR. You can even customize Colleen’s to match your community or brand
Ready to
Get Started?
With the latest technology, Colleen supports your business growth and streamlines your operations.
With her help, your team can concentrate on what matters most.