The MOST Innovative Real Estate AI Platform

Colleen is an AI assistance helps you automate and simplify your work and make it more efficient -Colleen act as a very talented property manager who will help you work with the tenants from the prospect stage until after moving out.

AI Leasing

Delivering best in class performance, 24/7 across all communication channels. Colleen provides comprehensive lead to lease support powered by AI, helping you maximize your time.
Mark

10:12 am

Hi Colleen! Thanks for the quick response!

I would love to schedule a tour on Friday at 9:00
Colleen

10:20 am

Sure! You are confirmed for a tour this Friday at 9:00am.

Here is navigation link https://Navigate

AI Payments

Creative ways to make it easier for your residents to pay all rent and on time

Account Balance

$1,850.00

Rent payment

$1,400.00

Utilities

$200.00

Cleaning & paint

$450.00

Delinquencies

Reducing delinquencies with personalized communication and support.

AI Rewarding

Using Colleen, you can reward residents who pay on time

Lease renewals

An industry leading AI platform automating lease renewals

Colleen

10:12 am

Hi Tom, your lease is ended in 25 days. here is a link to renew your leas 
https://PropertyName.com/25418E2

Tom

10:20 am

Thanks Colleen, doing it now

Service Requests

Using Colleen AI, residents can report maintenance issues, file requests, and update about worked completed.

Former Residents

Increase Post-Resident Recovery By 20%

Colleen supports all communication channels

Colleen provides extensive assistance through various communication platforms, enabling residents to contact her through their favored means, including phone, email, and website chat. This approach of using multiple channels improves accessibility, the quality of service, and resident contentment

Email

The Palm Community Inquiry from Mike

Colleen

<[email protected]>

Hi Mike,

Thank you for your interest in our community!
I understand you specified May 1st as your desired move-in date. We have 2 and 3 bedroom apartments available.
We offer self guided tours or in-person tours. Would you be available for a tour this Thursday noon for an in-person tour?

Looking forward to hearing from you.

Colleen
leasing AI assistant

Voice

Colleen

Voice - Payment of rent

3/31/2024

Colleen

“Hi Jessica. Your rent is now past due. As a result, a late charge has been added, and your current balance is $1,184.00. Please let me know when you can pay this amount.”

Resident

“I can only pay when I get my salary next week.”

Colleen

“Kindly make sure that you make the payment by next Friday to save any late fees.”

Resident

“Will do, thank you.”

Text

Colleen
10:00 am

Hi Jeff Jones, this is Colleen from Palm Communities. We’ve completed the calculations after you moved out, and there’s a remaining balance of $1,275.00. Thanks, and here is a link to pay:
 https://PropertyName.com/1tbfi00

Jeff Jones
10:03 am
How did you get to that?
Colleen
10:05 am

Hi Jeff, here is the breakdown of the end of lease balance:
Feb Rent: $1,400.00

Cleaning: $300.00
Water bill: $200.00
Security deposit: – $625.00
Balance is $1,275.00

Chat

Colleen

Hi, welcome to Palm communities. If you are interesting in renting one of our apartments, I can help you select and schedule a guided tour. If you are resident, I can help you with any issue you might have.

How would you like to continue?

Seamless Integration with Leading PMS's

The Impact of Colleen in Revolutionizing the Real Estate Market

We have worked together with our top NMHC owners and property managers to create the most powerful product on the market – Colleen.

Colleen operates in both the commercial and residential sectors, supporting all multifamily and single-family teams.

A complete AI Platform

Colleen make it easy to communicate with Managers, prospects, residents and past residents.

For Managers

View and oversee all AI conversations with prospects, residents and past residents in a single place.

Managers can select if Colleen serve as a property manager for all products or to select different name for each product.

Manager can monitor community performance using essential metrics such as collection percentage and payment rate.

For Prospects

Your Colleen AI Assistant is capable of engaging with prospects 24/7 through email, text, phone, and chat. It fully sync with your CRM, and efficiently schedule tours based on the prospect and your agent availability.
Utilizing cutting-edge AI technology, it delivers flexible pricing strategies, enhances the renting experience by cross-selling at every stage of the renter’s journey, and ensures persistent follow-up.

Colleen
08:12 am

Hey Diana, we would like to welcome you to Palm apartments. Please pay the first month rent: balance of $1,248.00
We kindly request that you make a payment today. Many thanks

Diana
08:43 am
Colleen
08:45 am
I confirm that your payment has been successfully updated in our system. Have a great day!

For Residents

Colleen can communicate with residents through calls, email and text, responding to their inquiries and gathering community feedback.
Colleen automates payment and collection processes, utilizing AI to prompt residents about payments and to follow up on late payments. Furthermore, it proactively reminds residents to renew their leases as well as helping with maintenance requests.

Colleen
08:12 am
Hi Jessica. Your rent is now past due. As a result, a late charge has been added, and your current balance is $1,184.00. Please let me know when you can pay this amount.
Jessica
08:43 am
I can only pay when I get my salary next week
Colleen
08:45 am

Kindly make sure that you make the payment by next Friday the 12th to prevent any more late fees. Thanks!

For Former Residents

Colleen engages with former residents immediately after they vacate the apartment, ensuring any outstanding balances are settled. In certain instances, she is capable of negotiating, thereby assisting both parties.

Owners recovering more funds while resident keep out from collection agencies and bad debt reporting.

Colleen

Dear John,

We hope this letter finds you well. As the time has come for your tenancy to come to an end, we wanted to take a moment to express our sincere appreciation for having you as our tenant.

Once again, we extend our heartfelt thanks for choosing our property as your home. It has been a pleasure having you as a tenant, and we will fondly remember our time together. If you have any questions or require any assistance during the move-out process, please do not hesitate to contact us.

A Powerful Property Manager that is Part of Your Team

Colleen is a member of your team and dedicated to enhancing your rent collection capabilities. Colleen offloads time consuming repetitive tasks. With Colleen, you can optimize your operations, streamline rent collection, and elevate your business to new heights.
Resident Journey

Resident Journey

As a team member, Colleen is dedicated to supporting both you as a manager and your residents throughout the entire process, from the initial move into the apartment to well beyond the eventual move-out.

Colleen communicates

By SMS

Most people have their phones with them, and they typically see text messages within 3 minutes.

With Colleen, alerts and conversations with your residents happen within minutes and feel natural. Colleen is smart and knowledgeable, so your residents will feel like they are conversing with one of your team members.

Colleen
08:12 am

Hey Diana, Your balance of $1,248.00 has not been received as of yet. To prevent any late fees, we kindly request that you make a payment today.

Diana
08:43 am
Colleen
08:45 am

I confirm that your payment has been successfully updated in our system. Have a great day!

Diana
08:48am

Thanks Colleen!

Colleen

Office Manager

Hi Joe,
Just a friendly reminder that the September rent was due yesterday, and you currently have a balance of $1,477.00. To make the payment conveniently online, please follow this link: http://pmgmt.com/pay
If you have any questions or need further assistance, please don’t hesitate to reach out. 
Have a great day!
Colleen

Joe M.

Resident

Thanks Colleen for the reminder, I’m paying now 🙂

Colleen communicates

By Emails

Colleen uses Conversational AI and Generative AI. This allows her to converse with residents naturally. Remind them to pay rent, answer their questions and solve their problems. Colleen can understand complex emails and answer them according to the boundaries that the managers set.

Ai communication

By Phone Calls and IVR

Colleen introduces an AI-powered phone conversation product that transforms the rent collection process.

With its advanced AI capabilities, Colleen enables residents to conveniently and efficiently access all essential rent payment information.

Uncover the Power of our AI Solutions

Get to Know our Products

AI Leasing

Delivering best in class performance, 24/7 across all communication channels. Colleen provides comprehensive lead to lease AI solution

AI Rent collection

As a technology company, we are building the most powerful solution to collect more rent, and faster

AI Payment

Creative ways to make it easier for your residents to pay their rent, and on time

AI Rewarding

Colleen rewards residents who pay on time, making paying rent fun and easy

AI Maintenance

Using Colleen AI, residents can report maintenance issues, file requests, and update about worked completed.

AI renewals

First to market and an industry leading AI platform automating lease renewals

AI Debt collection

First-to-market and efficient software for managing and collecting debt from past residents.

AI Centralized

Your personalized CRM and Dashboard to manage and control

Drive Business Growth: Boost Rent Collection, Accelerate Payments, Maximize Productivity

Streamlined Onboarding Process

Connect To PMS

Colleen automatically syncs property data and resident information, allowing for easy access to essential data and insights

Customize each Community

Adjusting settings on a per-location basis ensures that Colleen is optimized for each individual property, streamlining workflows and improving overall efficiency

Add Channels

Colleen can manage more than just emails, SMS or IVR. You can even customize Colleen’s to match your community or brand

Ready to
Get Started?

With the latest technology, Colleen supports your business growth and streamlines your operations.
With her help, your team can concentrate on what matters most.

Ben B.

Resident

Hello Colleen, what is the last day I can pay without late fee?

Kind regards,
Ben B.

Colleen

Office team

Hi Ben, payments are due on the 1st, and you have until the 5th to make your payment without the late fee.

Thank you,
Colleen

112%

Faster rent collection
Colleen is a game-changer for our business. With her expertise, we’ve seen increased rent collection rates, reduced late payments, and significant time and resource savings.
All the testimonies are genuine. We will be happy to share case studies and refer to our customers.