What is building operations?

In this article, we will discover the essential components of building operations, exploring its significance in ensuring efficiency, safety, and functionality within properties. From the systems that regulate temperature and air quality to the protocols that safeguard against emergencies, it’s important to understand the core elements that underpin the smooth operation of buildings. We will also explore how effective management, maintenance, and innovation converge to create spaces that not only meet the needs of their occupants but also pave the way for sustainable, resilient, and thriving communities.

What is building operations and maintenance?

Building Operations covers all processes and workflows that are established in order to keep day-to-day functions running smoothly, including facilities management and maintenance. From ensuring the efficient operation of HVAC systems to maintaining cleanliness and security, every aspect of building operations is designed to uphold the comfort, safety, and productivity of its occupants.

Regular maintenance tasks such as equipment inspections, repairs, and upgrades are essential to prevent disruptions and prolong the lifespan of building assets. Additionally, effective operations management involves strategic planning, budgeting, and resource allocation to optimize efficiency and minimize costs.

What is included in building operations?

Building operations include security, routine maintenance, waste management, and energy management.

Security systems

Security measures are paramount in ensuring the protection of physical assets and the safety of occupants within a building. This encompasses a comprehensive approach, including surveillance systems to monitor activity, access control mechanisms to regulate entry, and robust emergency response protocols to address unforeseen incidents swiftly. Leveraging cutting-edge technology, such as MRI’s building maintenance software, further enhances security capabilities. This FM software streamlines registration and notification processes, captures visitor photos for identification, and generates badges for easy identification. Additionally, it offers mobile barcode functionality for convenient access and the ability to activate or deactivate access cards promptly, providing administrators with enhanced control and flexibility in managing building security effectively.

Routine maintenance

Routine maintenance is an essential element of building operations, serving as a proactive measure to uphold the reliability and longevity of critical systems. Regular inspections of building systems, prompt repair of equipment, and addressing minor issues are essential practices to prevent larger problems from arising and to maintain uninterrupted operations.

MRI’s building maintenance software provides invaluable support in this regard, offering features to establish maintenance schedules and processes. This software also captures comprehensive asset data and maintenance history, facilitating informed decision-making and optimizing resource allocation. Furthermore, it enables effective management of work orders, efficiently dispatching tasks and tracking their completion to ensure that maintenance activities are conducted in a timely manner. With its schedule-based functionality, MRI’s software empowers building operators to stay ahead of maintenance needs, minimizing downtime and maximizing operational efficiency.

Waste management

Effective waste management is essential for maintaining a clean facility while also fulfilling environmental responsibilities. This entails not only proper disposal of waste and byproducts to uphold cleanliness but also adherence to government guidelines on recycling and waste disposal to minimize environmental impact and promote sustainability.

By implementing recycling initiatives and waste reduction efforts, facilities can significantly reduce their carbon footprint and contribute to a healthier planet. Compliance with regulations ensures that waste is managed responsibly, mitigating potential environmental hazards and fostering a culture of environmental stewardship within the organization. Prioritizing waste management practices not only enhances the aesthetic appeal of the facility but also demonstrates a commitment to environmental sustainability, benefiting both the organization and the broader community.

Energy management

Energy management is a critical aspect of building operations, aiming to optimize energy usage, minimize costs, and reduce environmental impact. This involves a multifaceted approach that includes implementing efficiency upgrades, integrating renewable energy sources, and closely monitoring energy consumption. MRI’s building maintenance software integrates with MRI Energy, a powerful solution designed to track energy usage and identify sources of inefficiency. By leveraging this integration, building operators gain valuable insights into their energy consumption patterns, enabling them to pinpoint areas for improvement and implement targeted strategies to enhance efficiency. Whether it’s identifying equipment malfunctions, adjusting usage patterns, or investing in renewable energy solutions, the combination of building operations and energy software empowers facilities to make informed decisions that not only reduce operating costs but also contribute to a more sustainable future.

Using technology in building operations

Implementing a building maintenance solution can help maintain efficiency and minimize workflow disruptions. It can also help keep your facility safe, compliant, and well organized.

Smart building solutions

Smart building solutions encompass a range of innovative technologies and integrated systems designed to enhance the efficiency, sustainability, and functionality of modern buildings. These solutions leverage advancements in IoT (Internet of Things), AI (Artificial Intelligence), data analytics, and automation to create intelligent, interconnected environments.

Maintenance solutions such as MRI’s building maintenance software automate access control processes. Through automation, access permissions are managed effortlessly, ensuring that only authorized individuals can access designated areas. Automatic updating features ensure that access control policies are always current and reflective of the latest changes or requirements.

Digital twins

A digital twin is a virtual replica of a physical asset (such as a building) powered in real time from on-site sensors, cameras, and various business systems. Digital twin technology helps bring together compartmentalized data sets and systems to perform real-time facility monitoring, analysis, and optimizations.

This technology not only enhances operational efficiency but also enables predictive insights, allowing stakeholders to anticipate and address issues before they escalate. Ultimately, digital twins revolutionize facility management by bridging the gap between physical assets and digital systems, empowering organizations to optimize resources, improve sustainability, and enhance the overall user experience.

Predictive analytics

Predictive analytics help maintain optional conditions and environment without disruption. By leveraging advanced algorithms and machine learning techniques, predictive analytics can anticipate potential issues and deviations in conditions such as temperature, humidity, ventilation, lighting, and security.

This proactive approach enables facility managers to preemptively address maintenance needs, optimize resource utilization, and mitigate risks, thereby enhancing efficiency and reliability.

The benefits of building operations in real estate

A building maintenance solution can help reduce operational costs, improve organizational culture, and enhance security and preparedness.

Enhanced property value

Investing in a building maintenance solution can significantly enhance the value of a property by providing assurance to potential buyers or tenants that the building has been well-maintained. The transparency offered by records stored within the software allows stakeholders to access detailed information about the maintenance activities conducted on the building, including what work was done and when it was completed.

By leveraging a building maintenance solution, property owners can differentiate their offerings, command higher prices, and attract quality tenants or buyers, ultimately maximizing the return on investment.

Regulatory compliance

Ensuring regulatory compliance is paramount for any property management endeavor, and MRI’s building maintenance software offers a robust solution to meet these demands. With the ability to collect, track, and manage onsite vendors, the software streamlines the process of ensuring that all vendors adhere to regulatory standards.

Additionally, it provides a centralized platform to monitor and ensure that vendors maintain up-to-date certificates of insurance (COI), which simplifies administrative tasks and minimizes the risk of non-compliance, potential liabilities, and associated penalties.

Tenant satisfaction

Elevating tenant satisfaction is a key priority for property managers, and MRI’s building maintenance software offers invaluable features to achieve this goal. With a mobile-friendly, branded service portal, tenants can easily submit and monitor service requests, fostering transparency and responsiveness in the maintenance process. This streamlined communication channel ensures prompt resolution of issues, enhancing tenant experience and satisfaction. Additionally, the software enables property managers to create highly customizable property-specific or corporate surveys, allowing them to gather valuable feedback from tenants on various aspects of their experience.

FAQs about building operations

Building Maintenance Software

Provide an enhanced tenant experience with building maintenance software

Get a demo
building maintenance software

What is the most important building operation processes?
What is an operating building?

How MRI Software can help you manage building operations

Easy-to-use online tools help you exceed satisfaction and reduce the need for time-consuming phone calls and email chains. A robust solution that’s fully optimized for your commercial real estate requirements can simplify building and equipment inspections, efficiently manage planned and reactive maintenance, and drive accountability and visibility across your organization. Building operations software facilitates a better occupant experience and offers a way to measure tenant satisfaction to drive retention.

Contact MRI Software

If you want to find out more about how MRI’s facilities management software can help your organization, contact us today.

On-Demand Webinar

Cut Through Data Chaos with MRI Agora Insights

Today’s commercial property owners and operators are using more technology systems than ever before, yet challenges still exist around data visibility, integrations, and automation. It’s no secret that the real estate industry generates vast quantiti…

MRI Agora Insights
Watch the Webinar

Reinvest in some more great content:

Industry Event


Find out more

Select your region