Find out more about MRI’s broad range of technology solutions designed specifically for social housing providers.
Why choose Streetwise? Anti-social behaviour
Streetwise ensures a consistent way of working for practitioners to help identify those at high risk and provide better support. It links victim details under the Home Office’s recommended vulnerability matrix to allow the full management of victim support cases and matches multiple complaints by the same victim. It also helps in effectively managing the case to provide better support to the victim.
Directly linked to Geographic Information System (GIS) mapping and other reporting software, it visually displays patterns and trends to identify hotspots.
Streetwise identifies serial complainers, trouble makers or escalating behaviour to better manage the neighbourhood and provides controlled recording of incidents and the measures taken to tackle anti-social behaviour and support victims. It fulfils the recommendations of serious case reviews of preventable deaths (such as the Pilkington and Askew cases) by displaying vulnerability data and full audit trails.
It records and links all calls and incidents – prioritises the victim and risk level to better safeguard community and its residents.
Why choose Streetwise? Domestic abuse
Streetwise supports a consistent way of working to help identify those at high risk and who need referral to MARAC. It has the ability to record results from the Safe Lives (Caada) Dash Risk Identification and has the capacity to record and upload detailed information about victims, perpetrators, any children involved, incidents, actions, customer feedback and associated costs. By highlighting the history of a person or incident previously logged, it allows users to see patterns of repeat offenders and highlight both repeats and vulnerable victims
Teams can use Streetwise to collate the relevant information of the victim across all related cases and record MARAC outcomes. The software clearly displays a victim’s current level of risk and assists the support worker in better safeguarding the victim to prevent an escalation in severity abuse.