Foxes Property Management is one of the most established block managers on the south coast having been in operation nearly 80 years. Foxes manage around 350 sites and offer services for clients across block and estate management, covering an area of the South Coast of England from Southampton to West Bay near Bridport.
Having recently welcomed new directors to the business after a period of continued growth, the team at Foxes wanted to update their systems and processes to improve their service offering to tenants and landlords, capitalising on their recent success and building a strong foundation for continued growth. This meant overhauling their existing management solution in order to modernise and streamline their systems and to answer customer queries quickly and efficiently.
After taking time to review a range of solutions across the market, Foxes decided to implement the UK’s leading block management solution, MRI Qube PM.
“We spent a great deal of time searching for the best solution for our business needs”, said Managing Director Jordan Franklin. “After much deliberation and correspondence with Dan, we found MRI to be most fitting for our business and we are extremely excited to get started and discover the benefits MRI will have for us.”
Enhancing Service Delivery
MRI Qube PM is used by a significant share of the UK block management sector and supports over 600 clients for a range of property management and accounting-focused requirements.
Qube PM will help Foxes to improve on their key processing across a range of areas including property management, accounting, reporting and audit. With a single point of truth for all their data, Qube PM will ensure that the Foxes team have a central source of up-to-date information at their fingertips, maximising efficiency and driving strong board-level decision making.
With Qube PM’s automation features, Foxes will also be able to streamline a wide range of business processes, ensuring that they’re working as efficiently as possible and freeing up time previously spent on data input or admin to focus on building strong client relationships.
With tools for enhancing customer communications through portals and correspondence automation, Foxes will be able to ensure they engage effectively with landlords and tenants alike, to deliver the best service possible to key stakeholders as they continue to grow.
Malcolm Payton, Business Development Manager at MRI said “Having built a relationship with the new directors at Foxes, it is great to see them moving ahead with investing in Qube PM. Our market leading solution will help Foxes transform the service they deliver to their clients.”