Voice of the resident: What residents want from their communities
As employees around the world established home offices and adjusted to flexible hybrid workplaces during the pandemic, many were given opportunities to rethink how they live, work, and play. So what do they really want? MRI Software surveyed over 2,0…
Market Insights: Multifamily Industry Analysis for Spring 2023
The MRI Software Market Insights team continues to track trends in the US multifamily industry. This report reflects on the first third of 2023, from January through April, with many of the metrics settling back into familiar patterns. See how the mu…
Human vs. Computer: Providing the experiences your customers want
Customer engagement is the foundation of your brand, and by keeping your prospects and residents engaged with tech-enabled, human-powered experiences, you’ll be better equipped to drive your brand forward and improve customer loyalty. In this special…
Regency boosts online review volume by 3000% and resident satisfaction to 90% with Opiniion and MRI Software
Regency Multifamily is a private real estate investment and development firm founded in 1974. Today, Regency owns and manages 4,000 apartments throughout the Midwest. Business Challenge Regency Multifamily owns and operates 15 properties and more tha…
Severn Management Company Uses Callmax to Improve Maintenance Response
Learn about how Severn Management Company, a real estate development company based in Annapolis, M.D., uses Callmax to improve ease of communication and property staff response time, providing high quality maintenance experiences.
Severn Management Company Uses RentPayment to Improve Payments Experience
Learn about how Severn Management Company, a real estate development company based in Annapolis, M.D., uses RentPayment to reduce the time and workload of processing payments and improving the payments experience for residents.