Resident Portal

Online portals automate PHA processes

Assistance Connect is designed to help public housing authorities automate processes, save time and money, and improve communications. Assistance Connect allows PHA tenants, owners and applicants (or clients) to find answers, submit requests, and update their information through a self-service, web-based portal. This can be accessed anytime, from any web-enabled device. The most comprehensive system portal in the market, Assistance Connect allows for full initial and re-exams to be performed on-line, including signature capture on all required forms. As a secure, hosted service, no IT staff are needed to implement Assistance Connect.

Features

Automate requests

Clients can find answers and submit requests online at their convenience. Tenants can complete forms online, view their application status, and search available rentals.

Improve Communication

Provide better information to clients, including valuable policy and process details. Improve documentation of tenant, applicant and owner communication.

Save time and money

Appointment times can be cut in half when forms are completed online prior to arrival. Process incoming requests quickly.

Let's Connect

Learn more about how our open and connected residential software solutions can liberate your business.

By clicking submit, you agree to our terms and conditions and consent to being contacted by MRI Software about our products or services. You can opt-out at any time. Please see our privacy policy for more information about how MRI Software handles your personal information.

Find out more

If you would like to know how our Assistance Connect solution can help you, please fill in the form above.