Clients can find answers and submit requests online at their convenience. Tenants can complete forms online, view their application status, and search available rentals.
Provide better information to clients, including valuable policy and process details. Improve documentation of tenant, applicant and owner communication.
Save time and money
Appointment times can be cut in half when forms are completed online prior to arrival. Process incoming requests quickly.
Online portals automate PHA processes
Assistance Connect is designed to help public housing authorities automate processes, save time and money, and improve communications. Assistance Connect allows PHA tenants, owners and applicants (or clients) to find answers, submit requests, and update their information through a self-service, web-based portal. This can be accessed anytime, from any web-enabled device. The most comprehensive system portal in the market, Assistance Connect allows for full initial and re-exams to be performed on-line, including signature capture on all required forms. As a secure, hosted service, no IT staff are needed to implement Assistance Connect.