The next best thing to cloning yourself
As a multifamily property manager, it can sometimes feel like every issue requires your undivided attention. But with so many different modes of communication available, how can anyone be expected to keep up with all their residents and prospects across a whole community, let alone across multiple properties?
Don't let after-hours calls slip through the cracks.
Connect lead follow-ups across multiple systems.
See resident messages of every form in one place.
Engage with residents how they want, when they want without picking up your phone
Never miss a call
Roll-over and after-hours call handling can help capture all calls into the office from residents or prospects, empowering staff to easily follow up during regular hours.
Simplify package management
Take “personal assistant” off your staff’s list of duties. Set automatic notifications and reminders to let residents know when packages arrive for them.
Easily consolidate communications
View all elements of a conversation through call, text, or email, in a single communications hub, and provide a unified, branded experience for users across all formats.
Automate your resident communications
- Ad tracking software
- Answering system
- Music on hold
- Web chat
- Contact capabilities
Ad tracking software
Ad tracking software
Ad tracking software provides an engaging way to manage ads and reach prospective residents. See how your advertising dollars are performing with a solution that helps increase ROI on your marketing campaigns, develop staff performance, and perfect marketing budgets.
Answering system
Answering system
Leverage this call tracking service designed specifically for multifamily communities to increase lead opportunities, boost resident satisfaction, and improve staff accountability.
Using innovative speech recognition technology, callers can ask questions and get the information they want right away on a wide range of topics related to your community. Your leasing team will see these topics whether the caller leaves a message or not, turning a cold lead warm.
Music on hold
Music on hold
Increase lead opportunities and enhance your community branding with a music on hold solution that shares valuable information about your community with callers placed on hold.
With a pleasant listening experience that keeps your callers relaxed and informed, this music on hold service helps decrease lost calls and builds relationships with prospective and current residents.
Web chat
Web chat
Improve prospect and resident communication, accelerate the leasing process, and alleviate resident concerns with an online web chat that helps office staff connect with potential residents directly from the community’s website.
Prospective and current residents alike can chat with a leasing agent from their device, whether they’re using a mobile phone, tablet, or desktop computer. Enhance community relations with web chat solutions that can help answer any question from any person – all from the community website.
Contact capabilities
Contact capabilities
Engage and retain residents with a contact solution that uses their preferred communication method to share information about community events, property maintenance, and more. Documented communications and message receipts confirm that your message was delivered, and property staff can set up automated responses to make communications more consistent and reliable.
You can also leverage the software to send out engaging surveys by text or phone that tell you what your residents really want from their amenities and social activities.
If you choose Callmax, you're in good company
Key Facts
1.4M
Units managed
37000
Users
6.4M
Incoming calls
Integrates with all leading property management systems
Take better care of residents,
business, and yourself
MRI Living provides you with lead-to-lease technology that helps you run a tighter ship without sacrificing your personal life in the process. And it’s all flexible enough to work together, separately, or alongside your existing property tech.
Resources
Let's Connect
Tell us what you want to accomplish. Let us help you get just what you need. Schedule a free consultation today.
